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How Can I Send a Traceroute to HostGator?

HostGator recommends using WinMTR freeware to generate a traceroute to send to HostGator; this solution is perfect for PCs. For directions on how to use WinMTR, please see the following article:

  • How to Use WinMTR

If you have a Mac, please read:

  • How Do I Run a Traceroute on a Mac?

Once you have completed the traceroute, please contact us via phone or chat to provide screenshot of the results along with the details of your problem. If you already have a support ticket open, please reply to the existing ticket for faster service.