📄️ 404 Error Page
A 404 error means that a file cannot be found. If you have already uploaded the file, then either the name is misspelled or it is in the wrong folder. For help determining the correct spelling and path for a file, please read the following article:
📄️ Add Custom HTML to Your Weebly Website
The Custom HTML element is the most versatile element in Weebly, though it can be somewhat complicated as it requires you to either know HTML code or have code provided by another service, such as YouTube.
📄️ Add Flash to Your Weebly Website
It's awesome that you would like to add some video or animation to your Weebly site! We recommend that you use YouTube or the HD Video Elements in Weebly instead of Flash. After December 2020, Flash players will no longer be supported. Here are the links to the articles to help you get started with them:
📄️ Adding Images in Weebly
To add images to your website you will want to use the Image element located in the Basic section of the Build sidebar:
📄️ Apache Error Logs
When you check the error logs, you can see many things.
📄️ Can I Access My FTP Log Files?
Shared and Reseller hosting
📄️ Canonical URLs: Telling Search Engines which to Use
There is more than one URL that can be used to access any given website page. While this is extremely useful in certain situations, like when you want to view your page before the domain propagates, it can sometimes cause undesired effects. Luckily most search engines, like Google and the Bing Network, understand that every page has multiple working URLs; so they are usually able to correctly determine what URL is most likely the canonical URL. Simply put, the canonical URL is the preferred URL for a page.
📄️ Create Certificate Signing Request
A Certificate Signing Request (CSR) is required before you can purchase and start installing your SSL certificate. This request contains information about your domain and company, which the Certificate Authority (CA) will use to issue your certificate. Learn how to create CSR online following this comprehensive guide.
📄️ Resolve Website Misconfiguration Error in Customer Portal
A "misconfiguration" error message in the Website Overview tab of your Customer Portal means the connection between your website's files and database is broken. This can prevent the site from loading and lead to errors like "WordPress site not loading" or "database connection issues." If your site wasn't intentionally deleted, follow this step-by-step guide to resolve a website misconfiguration error message and get your site back online.
📄️ Create a Contact Form in Weebly
A contact form provides your visitors with an easy way to reach out to you. You can ask your visitors for simple information, such as their name and email address, or you can set up a more complex form, such as a survey, to ask them any number of questions.
📄️ Exporting and Importing Contacts through Webmail
Contacts can be imported or exported to Roundcube
📄️ How Can I Change the Favicon in BaseKit?
As of June 19, 2013, BaseKit is not available on new Shared accounts; however, HostGator Website Builder is offered as a replacement.
📄️ How do I insert custom code into my site design?
Sitebuilder is an old website builder application.
📄️ How Do I Restore a Backup?
The way you restore your files depends on the method you use to back up them. The information listed below provides detailed instructions on how to download and restore full backups in cPanel, as well as providing steps to restore your Home Directory and request a MySQL Database restore.
📄️ How Do I Run a Traceroute on a Mac?
Traceroute is a utility that records the route between your computer and your HostGator server. It also displays the amount of time each hop takes. If you cannot reach your site, a traceroute will help us determine the issue.
📄️ How Do I Start Using SSL with FTP?
These are two types of secure FTP.
📄️ How to Change the SSH Port on Dedicated and VPS
You can find the SSH configuration file at /etc/ssh/sshd_config
📄️ How to Disable Anonymous FTP
Anonymous FTP is disabled by default for the security of your account.
📄️ How to Disable Password Authentication for SSH
* Overview
📄️ How to enable mod_rewrite and mod_speling
To do this, you must understand how to modify and use the .htaccess file. If you need help, feel welcome to contact HostGator we can walk you through the process.
📄️ Finding Missing Images, Correct Spelling, and Path for Your Files
Missing/Broken Files
📄️ How to Restore a Backup with Softaculous
There may come a time where you need to restore your website from a backup you created with Softaculous. Softaculous makes this relatively simple to accomplish in a few short steps.
📄️ How to Set Up an Anonymous FTP Welcome Message
Anonymous FTP access allows anyone to access a specified directory within your site, allowing unidentified visitors to download (and possibly upload) files on your website. Anonymous FTP creates the potential for a security hole for hackers and is not recommended.
📄️ How to Use Robots.txt
* WordPress
📄️ Location of Script Configuration Files
Configuration files are the backbone of many scripts and applications. They store settings, preferences, and critical information that dictates a script's operation. From database connections to user preferences, these files are essential for customizing and maintaining software behaviour.
📄️ mod_pagespeed
This is a module that optimizes page load times and reduces resource consumption. This module is currently only available to VPS and Dedicated server customers.
📄️ Network Security Vulnerabilities
What is it?
📄️ Optimizing Magento
* WordPress
📄️ OS reloads
For VPS and Dedicated servers only.
📄️ Outlook Malfunctioning
If a message is stuck in the Outbox , please go to File and choose Work Offline. Close outlook and reopen it. Now you can delete the email. This happens usually to emails with attachments; it may be time to install a new Outlook.
📄️ PEAR Packages
The modules listed in the table below are available to be installed on all servers. Any modules NOT listed are either incompatible or not allowed. VPS and Dedicated servers are less restrictive when requesting/applying modules.
📄️ Perl and Python Scripts
Python and Perl are interpreter-based, high-level, and general-purpose scripting languages. Both are used to set a system and its interfaces together.
📄️ PHP and PHP Settings
* Overview
📄️ Please Read Before Creating a Subdomain
When you create a subdomain in cPanel, you will be asked to choose the subdomain's name, the domain the subdomain is for, and the location from which the new subdomain will load its content.
📄️ public_ftp Folder
The public_ftp folder is used for storing files which are available with anonymous FTP.
📄️ Restore Account from Beginning, Original Setup
If you would like to start over, there are several ways this can be accomplished, depending on what you would like to reset.
📄️ Email Bounce Back Messages
Email issues can be frustrating, and the bounce back message announcing that a message did not get through may seem cryptic. However, it can actually tell you where the problem lies and help you (and us) figure out why your email is not behaving.
📄️ Setup Custom Error Docs on Plesk Linux VPS
* Overview
📄️ SQL Errors
If you have SQL connection errors, please make sure you have followed the instructions in our Remote Database Connection Setup article.
📄️ Common Types of SSH Errors
An SSH (Secure Shell) error generally indicates a problem with establishing a secure connection between your computer (the client) and another computer or server (the host).
📄️ SSH Keying through PuTTY on Windows or Linux
* Overview
📄️ SSH Key through Terminal - Linux or MacOS X
* Overview
📄️ SSH Keys
* Overview
📄️ How to Troubleshoot Common Database Errors
This article discusses some of the common errors you may encounter when working with databases in phpMyAdmin.
📄️ Virus Scanning (Drive-by Downloads)
What is it?
📄️ VPS or Dedicated: How to Clear the Mail Queue
Are your emails getting stuck? A mail queue issue could cause this. Clearing the mail queue on your VPS or dedicated server is actually quite simple. This article outlines the step-by-step process for clearing the mail queue.
📄️ Weebly Tutorial and Walkthrough Part 1
As we upgrade our Customer Portal to an optimized and easy-to-use design, you may find some hosting products and/or services no longer available. Due to this update, Weebly is no longer offered by HostGator for new signups. If you currently have the service, there will be no change to your product or service.
📄️ What Can I Do About Redemption?
Domain redemption provides a valuable window of opportunity to reclaim your expired domain before it's snatched up by someone else. This process allows you to regain control of your online identity and minimize disruption to your website and its visitors.
📄️ What Do I Put for the Cron Job Command?
Linux Web Hosting
📄️ What Happens to Someone Abusing System Resources
The offending site will be suspended, and the owner will be allowed to fix the problem or move to a Dedicated server.
📄️ Hotlinking - Enable and Disable Hotlink Protection
Hotlink protection prevents other websites from directly linking to files and pictures on your website. Other sites will only link to file types that you don't specify.
📄️ What is the Path to Shared SSL? - Windows
The path to shared SSL for Windows accounts is:
📄️ Wildcard DNS, What Is It and How Do I Use It?
Wildcard DNS allows all subdomains to share the same set of files, which may be necessary for a multisite web application or if you want the subdomains to show the same content as the main site.
📄️ WP Super Cache Plugin
* About WP Super Cache