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Management

📄️ Autodiscover Troubleshooting

Autodiscover is a convenient function supported by a wide range of email client, including Outlook, Mac Mail, Thunderbird, and many more. If it is functioning correctly, when you add an existing email account to your email client application using the full email address as the username and the correct password, then your mail client will automatically detect the correct server settings for the email address. Often, if Autodiscover is not successful, an email client application will attempt to guess the correct server settings and commonly use incorrect ones, such as not using the full email address as the username.

📄️ Configuring an SSL in SiteLock with an Existing Firewall

Keeping your online presence secure is important for businesses, and setting up SSL in SiteLock with an existing firewall is a key step. SSL certificates encrypt sensitive information, keeping it safe from unauthorized access and building trust with your users. SiteLock provides an easy way to configure SSL, even if you already have a firewall. By following the right steps, you can protect your site's data while ensuring your firewall still works effectively.

📄️ Customer Portal - Custom Error Pages

When your website encounters an issue, visitors will see an error message. Each message is associated with its specific page and code related to the issue. While the web server automatically generates basic error pages, you can utilize the Custom Error Pages tool in your Customer Portal to create personalized error pages. These custom pages can be shown when a user inputs an incorrect URL, accesses an outdated URL, or is denied permission to enter a particular directory within your webspace.

📄️ How to Manually Install SSL in Customer Portal

Ensuring secure online communication is critical, and manually installing SSL certificates offers a reliable method to achieve this. SSL certificates encrypt the data exchanged between a user's browser and your web server, protecting sensitive information from interception. By opting for manual installation, administrators gain greater control over configuration settings, allowing for tailored security measures that align with the specific needs of the website—while also avoiding common pitfalls associated with automated setups.

📄️ Boost Site Speed with PageSpeed Insights in Customer Portal

Website speed is an important factor in both user experience and SEO rankings. Slow-loading pages can lead to high bounce rates, lower conversions, and poor SEO performance. To help you address these issues, HostGator has integrated PageSpeed Insights directly into your Customer Portal. This powerful tool allows you to quickly assess your website’s performance and identify opportunities to improve loading times for a better user experience.

📄️ How to Redirect a Domain

Redirecting a domain, also known as URL forwarding, is an effective way to ensure visitors reach the correct web address, even if your site moves or changes. Whether rebranding, updating your website, or consolidating multiple domains, setting up a redirect helps maintain seamless access to your content. For instance, if your website transitions from www.oldsite.ext to www.newsite.ext, a redirect automatically sends users to the new location without interruptions. This guide will walk you through setting up a domain redirect and explain how it can benefit your website.

📄️ Using the Domains Tab in Your Customer Portal

Easily take control of your domains with HostGator. The Domains tab in your Customer Portal gives you direct access to the essential management tools, allowing you to manage both domains registered with us and those registered elsewhere. In this article, we will walk you through how to access and view your domains, update your WHOIS information, manage your domain addons, lock and unlock your domain, configure your name servers, update your DNS, and so much more — all in one place.

📄️ Google - New Authentication Requirements for Email Senders

Starting on February 1, 2024, a new set of guidelines for bulk email senders will be implemented as per Google's initiatives to provide supplementary security measures against email threats, such as email spoofing and email spam. Email senders who are sending more than 5,000 messages per day to Gmail accounts must adhere to the new authentication requirements discussed in this article. Email senders must follow these guidelines to ensure normalcy in email delivery to and from email platforms.

📄️ Jetpack - Create WordPress and Account Setup

You may have encountered the Jetpack plugin before, as it is one of the premier plugins created by Automatic, the team that designed WordPress.com. Jetpack gives WordPress sites a powerful boost with features that streamline the management and performance of your site. As a plugin, Jetpack brings some of the essential features of WordPress.com to your self-hosted WordPress sites - a single solution for some of the most needed functions of any website. No matter where you host your WordPress site, you can use Jetpack - all you need is a free WordPress.com account to connect to.

📄️ Jetpack Plan Cost Comparison

You have probably seen the Jetpack plugin before, as it is one of the premier plugins created by Automattic, the team that designed WordPress.com. Jetpack gives WordPress sites a powerful boost with features that streamline the management and performance of your site. As a plugin, Jetpack brings some of the essential features of WordPress.com to your self-hosted WordPress sites - a single solution for some of the most needed functions of any website. No matter where you host your WordPress site, you can use Jetpack - all you need is a free WordPress.com account to connect it to.

📄️ Pointing My Domain to HostGator When Using DNS Elsewhere

While it is sometimes preferable to use DNS servers other than HostGator's, we recommend that you change your domain's name servers to those we provide so that our servers can manage your DNS for you automatically. Typically, you would use other name servers if you currently have many DNS records set up elsewhere and only wish to use HostGator for certain services. Otherwise, it is better to point the nameservers to HostGator and manage the DNS here.

📄️ New Customer Portal Frequently Asked Questions

HostGator is committed to providing our customers with the best products, services, and support. As a technology and product innovator, HostGator can provide its customers with innovative products and services designed to complement their existing businesses. HostGator serves customers ranging from individual freelancers to Fortune 500 companies in more than 200 countries. With updates to our platform, we offer the same great products and an expanded product portfolio supported by award-winning technology and support to help you achieve your dreams.

📄️ Optimize and Free Up Hosting Disk Space

Disk space refers to the amount of space available on the server for storing the content of your website. Your website's content comprises images, databases, videos, files, pages, emails, etc. You have complete control over how your disk space is organized. Your website's files, including your logo, photos, blog posts, JavaScript, PHP, and CSS files, will be stored in this storage area. This means the disk space contains all publicly accessible information and the files required to run your website.

📄️ Shared Environment vs. Dedicated Environment

HostGator offers a variety of hosting options that can accommodate even the most demanding website.When planning out your website, take some time to consider the appropriate hosting environment. While there may be some cases in which a dedicated server is required, most shared hosting plans have the potential to cover the needs of almost any website, business model, user base and software type as long as the site stays within certain parameters.

📄️ Site Building Software

One way to build a website is by using a site-building program, such as our HostGator Website Builder. A site building program attempts to simplify creating a website by hiding much of the underlying coding that is required to make a website. For example, instead of writing HTML to create your website, you use the site-building software to create pages, add text to pages, drag and drop components onto the page, all without having to know any coding. Site-building programs are ideal for people who do not know coding and want a simple website.

📄️ Subscription Permissions in Plesk

Setting permissions on a Hosting Plan allows a non-privileged user to make administrative-level changes that only affect a single subscription at a time. This can include various hosting features such as SSL support, Perl or Python language support, and the ability to install software from the Application Catalog. You can choose to allow as much or as little as you like. If you are planning to resell your web hosting, you may want to make some of the more advanced features into add-on packages. Even if you are planning to host only one website, though, you should still make sure as few features are enabled as are needed to run your site, to reduce any security risks.

📄️ Website Crawl Settings - Microsoft

By default, Microsoft sets its crawl rates and times based on the load sensed from your server. If you are experiencing bandwidth-related server load issues, such as too many requests too quickly, you may want to reduce how often Microsoft and other search engines crawl your site. Too many requests on your site in a very short period can cause your site to load slowly and even cause load issues on the server. This is especially true of very busy websites or poorly or inefficiently coded websites.

📄️ Understanding the Move & Access Tab in HostGator Domains Tab

Every domain is associated with an owner who has the legal authority to manage permissions and grant access rights for the domain within the account. These management roles can be reorganized or delegated through specific options provided in the Move & Access tab. This functionality allows the domain owner to move the domain to another account, add specific users with defined access levels, or enable all users in the destination account to manage it for streamlined collaboration.

📄️ what-is-application-scanning

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📄️ What is Shared Hosting?

A Shared hosting plan is a service in which one physical server hosts multiple websites. The server’s resources are allocated to its many users, so there is a low cost for using this type of hosting. This is the most affordable way of hosting a website for small businesses, especially if it is their first time launching their page online. It allows them to make their online presence without too much hassle with server configuration. As your hosting provider, HostGator will manage your shared server. So you can focus on your business and your website’s content.

📄️ Why Can't I Log into My cPanel, WHM or Webmail?

Your access to your hosting account, email, and control panel is an important part of your hosting experience. However, what if you suddenly cannot log into your cPanel or WHM or your webmail? It can be challenging figuring that out on your own. Don't fret! This support article will discuss the common reasons why you can't log into your webmail or control panel - cPanel (for Shared and Cloud hosting) or WHM (for Reseller, VPS, and Dedicated hosting). And yes, we will guide you on what you should do to gain access again.