📄️ 403 Forbidden or No Permission to Access
In this article, we will discuss the following topics:
📄️ 503 Service Unavailable Error Message
Are you seeing a 503 service unavailable on your website? This 503 Service Unavailable error page usually gives no clue what's causing it, which you may find frustrating. But don't fret! This article will discuss a 503 error page and what could cause it.
📄️ A Beginners Guide to cPanel
If you are just starting with web hosting, you will likely hear about cPanel at some point, but what is it? In short, cPanel is a control panel for your hosting account. When you think about hosting, even if you are unfamiliar with using a hosting web server, the control panel iswhat you see and how you access all the server features.
📄️ A Quick Overview of the New SiteLock Dashboard
SiteLock
📄️ About Reseller WHM
* Overview
📄️ About Root WHM
* Overview
📄️ Add a Domain or Domain Alias to Google Workspace (Formerly G Suite)
Your Google Workspace account will let you manage multiple domains for your business at no additional expense. Alternatively, you can add a domain as an alias of your primary domain, allowing you to send and receive emails from multiple domains with minimal configuration.
📄️ Add and Manage Products and Inventory
To use Ecomdash, you will need to import your products. You can do this in two ways: Upload Inventory ⤵ or Create Product ⤵.
📄️ Adding a Slideshow in Weebly
The slideshow element, which is available under the Multimedia category of the Build sidebar, allows you to display your photos in style. It's easy to create and configure your slideshow, and there are even some advanced options that will help you customize your slideshow to fit your web page.
📄️ Adding an RSS Feed Reader in Weebly
You can embed an RSS Feed Reader into your web page with just a few simple steps.
📄️ Adding Multiple Columns in Weebly
When you're editing your Weebly website's layout, you may want to break-up sections into columns. This allows for greater flexibility by changing a page's layout (or a section of a page) to line up elements and content side-by-side. While there used to be a limit of five columns, you can now add as many as you need.
📄️ Addon Price Chart
When you purchase any of HostGator's addon services, they may be offered at an introductory rate or discounted price. When the service renews, it will do so at its Regular Price , which can be found in the table below.
📄️ Adobe Dreamweaver
Dreamweaver is a popular web development tool from Adobe. We have prepared a variety of tutorials to assist you in getting started with Dreamweaver.
📄️ Advanced Subscription Permissions in Plesk
* Introduction to Plesk
📄️ Advanced Tips on Picking a Domain Name
Domains Series*
📄️ [Featured] Quick Answers to Common Questions
In this article, we've compiled a list of common answers to questions asked to our Support team. We have included knowledge base articles to answer questions. You are welcome to search our knowledge base for more information on specific answers to your questions.
📄️ Applications in Plesk Subscriptions
* Introduction to Plesk
📄️ Applications Tab in the Plesk Control Panel
* Introduction to Plesk
📄️ Are there any hidden costs, or setup fees?
At HostGator, we prioritize transparency and affordability. We do not want you to be surprised by unexpected charges, so we have done away with all setup fees. No hidden costs or setup fees are attached to any of HostGator's hosting plans.
📄️ Are you Able to Send Emails but Not Receive?
There are many possible causes as to why you are not receiving emails in your HostGator free email (webmail). In this guide, we've divided the checklists into two parts and gathered the most commonly known issues, including but not limited to expired/inactive domains, full email storage (quota), incorrect email client settings, and emails identified as spam or junk.
📄️ Autodiscover Troubleshooting
Autodiscover is a convenient function supported by a wide range of email client, including Outlook, Mac Mail, Thunderbird, and many more. If it is functioning correctly, when you add an existing email account to your email client application using the full email address as the username and the correct password, then your mail client will automatically detect the correct server settings for the email address. Often, if Autodiscover is not successful, an email client application will attempt to guess the correct server settings and commonly use incorrect ones, such as not using the full email address as the username.
📄️ Backup Policy, Do You Provide Backups?
HostGator Automatic Backups
📄️ Bandwidth Policy and Prices
Understanding your hosting plan's bandwidth policy is important for managing your website's data transfer.
📄️ Blogs in Weebly
Adding a blog to your website can be both fun and rewarding. By adding a blog, you will be able to make posts and manage comments. You will also have a sidebar to your content that you can use to provide visitors links to important content, advertisements, or other pages. Finally, some advanced settings will allow you to fine-tune your blog.
📄️ BoxTrapper
Note: The use of BoxTrapper can cause issues, including increased loads on your server and increased backscatter of messages to illegitimate email addresses. BoxTrapper logs can also take up considerable space on your server.
📄️ Caching and clearing cache with the HostGator plugin
Depending on how often you want to save your site's cache and what you want to cache, you can select your preferred cache settings using the HostGator plugin within the WordPress Dashboard.
📄️ Can I Change My IP to Avoid Blacklisting?
Sometimes a country or email filter will subscribe to a blacklist that may disrupt some of your services. Your options to resolve this will depend on what type of server you host on and why the blacklisting occurred.
📄️ Can I Get Extra Bandwidth and Space?
Shared Hosting
📄️ Using my Account and Site during Domain Name Propagation
Can a website be used without a domain name?
📄️ Canadian Tax Exemption
We're excited to announce that you can now easily add tax exemptions to your account. Starting August 1, 2024, we will begin collecting Canadian indirect taxes for all orders. If you qualify for a tax exemption, please log in to the Customer Portal and navigate to your profile.
📄️ Catchall Email Address, How to Set
* cPanel
📄️ Change Name Servers With Bluehost
While HostGator cannot modify domains at third-party registrars on your behalf, we can provide instructions on how to do so. Here is how you can update your domain at Bluehost.
📄️ Change Name Servers with Domain.com
While HostGator cannot modify domains at third-party registrars on your behalf, we can provide you with instructions on how to do so. Here is how you can make changes to your domain at Domain.com.
📄️ Change Password and Contact Info - Plesk
There are a few ways to manage your Contact and Password information in Plesk.
📄️ Change Your Name Servers with Network Solutions
While HostGator cannot modify name servers at third-party registrars on your behalf, we can provide you with instructions on how to do so. Here's how you can change your name servers at Network Solutions.
📄️ How to Change DNS Records
* Name Servers
📄️ Changing MX, A, and CNAME Records - Plesk
* cPanel
📄️ Changing Name Servers with LaunchPad
Name servers are essentially the address books for websites, which you can use to point (or connect) a domain to the desired server. If you registered a domain with a new hosting package, the domain should already be pointed to the proper HostGator server. Still, sometimes you may have incorrect name servers or need to change which name servers your domain is connected to.
📄️ Change Name Servers with Registry Rocket - eNom Resellers
eNom is a major domain registration company, and many other internet companies "resell" domains registered through eNom.
📄️ Changing the Domain of your WordPress Site
As a business entity, you may want to promote a popular product known by more than one name, and you would like to use separate domains for each product. This is when you may need to duplicate your WordPress site's content and use it on a different domain name.
📄️ Choosing Your Domain Name
* Domains Series
📄️ How to Clone an Existing WordPress Website
WordPress is a widely used content management system. At some point, you may want to clone your existing WordPress website—whether for testing, staging, or launching it under a new domain name. This article walks you through how to clone your WordPress website step by step.
📄️ Cloud Sites - Server Usage Dashboard
As we upgrade our Customer Portal to an optimized and easy-to-use design, you may find some features, hosting products and/or services no longer available. Due to this update, Cloud hosting plans are no longer offered by HostGator for new signups. While these hosting plans are no longer available, we will still provide support to customers on these hosting plans, and there will be no change to your service.
📄️ Cloudflare CDN Overview
Cloudflare helps pages load faster and reduces delays, allowing visitors to quickly access your content. This leads to a better overall browsing experience, and with Cloudflare, websites can keep visitors happy and engaged.
📄️ CodeGuard Dashboard Overview
* CodeGuard Overview
📄️ CodeGuard FAQs
* CodeGuard Overview
📄️ CodeGuard Monitoring and Notifications
* CodeGuard Overview
📄️ Compatible CMS, Blogging, and Wiki Software
Popular Content Management Systems, Blogging Software, and Wiki Software that is compatible with HostGator hosting.
📄️ Compatible Technologies Windows
* Linux
📄️ Compressed Files rar zip tar.gz
Our servers can compress to and extract .zip, .bz2, .gz, .tar, .tar.bz2 and .tar.gz files.
📄️ Configuring an SSL in SiteLock with an Existing Firewall
Keeping your online presence secure is important for businesses, and setting up SSL in SiteLock with an existing firewall is a key step. SSL certificates encrypt sensitive information, keeping it safe from unauthorized access and building trust with your users. SiteLock provides an easy way to configure SSL, even if you already have a firewall. By following the right steps, you can protect your site's data while ensuring your firewall still works effectively.
📄️ Configuring DNS Services - Plesk
View default records
📄️ Connect a Domain Name via the Websites Tab
Learning how to connect a domain name to a hosting account ensures your website becomes visible online when someone types in your domain. In this guide, you'll learn how to add a new domain or link an existing one using the Websites tab in your HostGator Customer Portal.
📄️ Connect a Domain Name via the Hosting Tab
Did you build a website in advance? You can connect a domain via the Hosting Tab! This section will provide instructions on how to connect a domain from the hosting tab. If you designed a website in advance or registered a domain, you can link your domain to that website.
📄️ Constant Contact Email Marketing
As we upgrade our Customer Portal to an optimized and easy-to-use design, you may find some features, hosting products, and/or services no longer available. Due to this update, Constant Contact is no longer offered by HostGator for new signups as of November 2023. Please visit the Customer Portal Overview article to learn more about the new Customer Portal and its features.
📄️ Constant Contact
As we upgrade our Customer Portal to an optimized and easy-to-use design, you may find some features, hosting products, and/or services no longer available. Due to this update, Constant Contact is no longer offered by HostGator for new signups as of November 2023. Please visit the Customer Portal Overview article to learn more about the new Customer Portal and its features.
📄️ Copying and Moving Files in File Manager
To copy or move files in File Manager:
📄️ Register and Transfer Country Code Domains (ccTLDs & ccSLDs)
* Generic Domain
📄️ How to View Access Logs in the Customer Portal
Access logs provide a detailed record of every request made to your website. They offer important insights into visitor behavior, site performance, and potential website security risks. By analyzing access logs, you can track unusual activities, such as frequent failed access attempts, and identify IP addresses that are making excessive requests in a brief timeframe, which may suggest possible security threats.
📄️ Repair and Optimize a Database in Customer Portal
A broken website database can lead to downtime and data loss, often caused by corrupted files, misconfigurations, or server issues. You can diagnose and repair these errors using database tools in Customer Portal to restore functionality quickly.
📄️ How do I Create and Manage a Cron Job in Customer Portal
Cron job runs scheduled commands at specific times. The Cron Jobs tool in Customer Portal helps set up automated maintenance and other unmanned server duties.
📄️ How to Manage MySQL Databases and Users in Customer Portal
Databases are important for handling large volumes of data in online applications, such as bulletin boards and e-commerce platforms. MySQL, a widely used open-source database system, is favored by developers worldwide. Learning how to manage MySQL databases and users effectively is important for beginners and experienced developers looking to optimize their database management skills.
📄️ How to Enable HostGator Directory Privacy Protection
In the digital age, securing sensitive data is crucial for website administrators. HostGator Directory Privacy offers a robust solution by allowing password protection for specific directories, ensuring only authenticated users can access or modify them. This feature not only prevents data breaches but also strengthens overall site integrity, making it essential for maintaining privacy and security.
📄️ How to View Error Logs for Website Troubleshooting
Error logs are records that document issues or errors on your website or server. They provide important details, such as the nature of the error, the file or script causing it, and the timestamp of when it occurred.
📄️ Customer Portal - Custom Error Pages
When your website encounters an issue, visitors will see an error message. Each message is associated with its specific page and code related to the issue. While the web server automatically generates basic error pages, you can utilize the Custom Error Pages tool in your Customer Portal to create personalized error pages. These custom pages can be shown when a user inputs an incorrect URL, accesses an outdated URL, or is denied permission to enter a particular directory within your webspace.
📄️ Fixing File Ownership and Permissions
Managing file ownership and permissions is important for ensuring control and security over your files. You can troubleshoot access issues caused by incorrect file permissions or ownership easily through your Customer Portal.
📄️ How to Create and Manage FTP Accounts in Customer Portal
FTP accounts (File Transfer Protocol) are important for efficiently managing website files. By using an FTP client, you can securely transfer files, easily manage FTP accounts, update content, and maintain seamless website functionality.
📄️ Managing Hotlink Protection
Hotlink protection is essential for preventing unauthorized websites from using your images and files, which can drain your bandwidth. This guide will show you how to set up hotlink protection in your Customer Portal to keep your content secure and preserve your resources.
📄️ How to Check Disk Usage in Your Hosting Account
Managing your hosting environment effectively includes keeping track of your disk usage. This simple guide will show you how to quickly find your disk usage and file count within your hosting account.
📄️ How to Manually Install SSL in Customer Portal
Ensuring secure online communication is critical, and manually installing SSL certificates offers a reliable method to achieve this. SSL certificates encrypt the data exchanged between a user's browser and your web server, protecting sensitive information from interception. By opting for manual installation, administrators gain greater control over configuration settings, allowing for tailored security measures that align with the specific needs of the website—while also avoiding common pitfalls associated with automated setups.
📄️ How to Repair a Database via Customer Portal
A broken website database can lead to downtime and data loss, often caused by corrupted files, misconfigurations, or server issues. You can diagnose and repair these errors using database tools in Customer Portal to restore functionality quickly.
📄️ How to Create and Manage Indexes in the Customer Portal
The Folder Index Manager panel within your Customer Portal allows you to manage indexes and how your website directories are presented to search engines and visitors, impacting your site's SEO rankings, security, and overall performance.
📄️ How to Set Up the IP Blocker
An IP Blocker is a security tool that allows website owners to deny access to their site from specific IP addresses or ranges. This prevents hackers, spammers, and bots from potentially harming the website. Administrators can easily enter the IPs they want to block. Visitors trying to access the site from these blocked IPs will see a '403 Forbidden' error message, indicating that access is denied.
📄️ How to Navigate the Domains Security Tab
* Domain Functions
📄️ Boost Site Speed with PageSpeed Insights in Customer Portal
Website speed is an important factor in both user experience and SEO rankings. Slow-loading pages can lead to high bounce rates, lower conversions, and poor SEO performance. To help you address these issues, HostGator has integrated PageSpeed Insights directly into your Customer Portal. This powerful tool allows you to quickly assess your website’s performance and identify opportunities to improve loading times for a better user experience.
📄️ How to Access PHP Error Logs in Your Customer Portal
PHP is a widely used server-side scripting language for creating dynamic websites. However, errors can occur during script execution. Checking the PHP error logs is a crucial step in troubleshooting these issues. This article will guide you on how to access your PHP error logs through your Customer Portal, enabling you to quickly diagnose and resolve any problems with your website.
📄️ How to View PHP Info in the Customer Portal
PHP Info provides essential details about your server's PHP configuration, including version, extensions, and settings. Accessing it through the Customer Portal is quick and easy. This guide will walk you through the steps to retrieve this information effortlessly.
📄️ How to Manage Your Database with phpMyAdmin
Database management is essential for any web application, and phpMyAdmin makes it easy to handle MySQL databases through a user-friendly interface. If you need to create, edit, or optimize your database, phpMyAdmin provides powerful tools to manage data efficiently. This guide will walk you through the key features and best practices for using phpMyAdmin via the customer portal.
📄️ How to Redirect a Domain
Redirecting a domain, also known as URL forwarding, is an effective way to ensure visitors reach the correct web address, even if your site moves or changes. Whether rebranding, updating your website, or consolidating multiple domains, setting up a redirect helps maintain seamless access to your content. For instance, if your website transitions from www.oldsite.ext to www.newsite.ext, a redirect automatically sends users to the new location without interruptions. This guide will walk you through setting up a domain redirect and explain how it can benefit your website.
📄️ How to Set Up a Remote MySQL Database
A remote MySQL database allows access and management from external servers or applications, benefiting business owners, developers, and teams needing remote access. This guide provides step-by-step instructions for configuring a remote MySQL database through your Customer Portal, ensuring a quick and secure setup for various needs.
📄️ How to Manage SSH Keys in the Customer Portal
SSH keys are important for cybersecurity, providing a secure method to authenticate and protect communications between computers over networks. With HostGator, you can easily manage SSH keys through your Customer Portal, simplifying the process of securing your server connections.
📄️ CPU Resource Usage
HostGator monitors all CPU usage on Shared and VPS hosting plans. The limitations of each of our hosting options are explained in detail below. This article will assist you in becoming familiar with our resource limits as well as advanced methods for checking CPU usage using SSH.
📄️ Create a Temporary One-Page Site
A temporary page, also known as an under-construction page or a landing page, is a one-page site that is a perfect solution for a temporary placeholder. The site tells visitors that your real site is coming soon and lists any vital information. Typically, you will include contact and order information useful for offline contact (for example, phone number, mailing address, email, etc.).
📄️ Creating a Subscription - Plesk
Prerequisite Articles
📄️ Creating a Web Hosting Account in Plesk
To get your first website set up in Plesk, you will first need to create a customer account that can host it. While you can create websites as the administrator account (this is what happens in Power User mode), it will limit you later on if you choose to add more domains later on or if you need to move the domain to another server.
📄️ Credit Card Account Updates
If you have a Visa® or MasterCard® card as your primary credit card on file with HostGator and the credit card number or expiration date changes, do not be alarmed if you notice your credit card information has been updated within your Customer Portal, since we participate in the Automatic Account Updater programs at both merchants.
📄️ Custom Account and User Level Filters
Account and user-level filters control how your incoming email is handled, helping to ensure that you receive more mail and less spam. cPanel allows you to manage filters for each email account on your domain. This can be useful for discarding spam, redirecting mail, or piping messages to a program.
📄️ Customer Control Panel Interface - Plesk
Prerequisite Articles
📄️ Customer Portal - Account Recovery Options
This guide will help you regain access to your account if you've forgotten your password or lost access to your primary email address. We'll explore different options available to verify your identity and reset your password.
📄️ Customer Portal - Billing History
The Customer Portal provides you with the billing history of your HostGator account. The Order History section allows you to print and review all invoices for the lifetime of your account.
📄️ Customer Portal - Contact Support
HostGator Support is always here to assist you! Please do not hesitate to reach out if you need assistance. We are available 24/7!
📄️ Customer Portal – How to Change your Domain and Site URL
The upgraded Customer Portal has a functionality that allows you to change the domain name and site URL of your website without logging into your admin dashboard.
📄️ Customer Portal - How to Login
* Overview
📄️ Customer Portal - How to Manage the Coming Soon Page
The Customer Portal has a functionality that allows you to display a temporary landing page on your WordPress website while you are building it or making updates behind the scenes. You can now put up a Coming Soon page on your WordPress site using the Coming Soon Page feature of the Customer Portal.
📄️ Customer Portal - How to Map Domains to Websites
Domain mapping allows you to link multiple domain names to your website, creating a strategic network for improved user experience and SEO benefits. HostGator provides tools to enhance your hosting experience, and the upgraded Customer Portal allows you to connect your domain(s) and manage its DNS records efficiently.
📄️ Customer Portal - How to Merge Accounts
If you have multiple accounts with HostGator, you can merge them into one account and share the same account and billing information. Doing so will make it easier and more convenient for you to manage them under one account.
📄️ Customer Portal - How to Merge User IDs
If you have multiple accounts with different User IDs at HostGator, you may find it overwhelming and confusing to manage them. Merging your different User IDs into one User ID is a solution offered by HostGator. This process will provide you with unified access to all your accounts using a single User ID.
📄️ Customer Portal - How to Use Renewal Center
Single Sign-On
📄️ Customer Portal - Make a Payment
* Payment Method
📄️ Customer Portal - Manage Credit Cards
This article will guide you on adding and managing your card or payment method(s) within the Customer Portal.
📄️ Customer Portal - Manage Packages
Within your Customer Portal, you can manage all of your hosting packages. This guide will show you how to locate your hosting package information, including your package status, plan type, and IP address.
📄️ Customer Portal - Navigating the Hosting tab
HostGator aims to provide you with a seamless experience in managing your hosting account. In line with this, the Customer Portal was upgraded to provide you with a more optimized design and easy-to-use features!
📄️ Customer Portal Overview
* Table of Contents
📄️ Customer Portal - PayPal Billing Agreements
PayPal Billing Agreements allow you to use your PayPal account for any charges to your account, the same way you can use a credit card. This guide will walk you through the process of creating a new agreement.
📄️ Customer Portal - Profile
This article guides you in managing your contact information within the HostGator Customer Portal. It covers updating your email address, name, phone number, and fax (if applicable). There are two ways to update your contact information: via the Accounts & Users tab and the My Profile tab. Please click on the expands below to view the instructions.
📄️ Customer Portal - Setting Up Two-Factor Authentication
When using traditional password authentication, you need to enter your username and password to access your account. However, this method has vulnerabilities because passwords can be stolen or guessed.
📄️ Customer Portal - Settings
HostGator upgraded the Customer Portal to provide you with an optimized design and easy-to-use features. The new Settings page of the Customer Portal displays more management options that allow you to configure your website without logging into your site's admin dashboard.
📄️ How to Purchase and Install SSL Certificates in Customer Portal
SSL Certificates help protect your website and users by encrypting communication between your server and visitors. When installed, your site will display a padlock icon in the browser address bar, signaling that it’s secure and trustworthy.
📄️ Customer Portal - User and Roles Permissions
* Domain Functions
📄️ Customer Portal Welcome Email
Thank you for choosing HostGator!
📄️ Dedicated Server Getting Started Guide
* Overview - Dedicated Hosting
📄️ Default Address, Catchall
In cPanel, the catchall feature is referred to as "default address." Enabling the default address allows all misrouted or misaddressed emails to be sent to a particular email address rather than bouncing. Therefore, you should be careful when setting up a default address, as this can increase your possibility of becoming a victim of spam.
📄️ Demos for Plesk
New Windows Dedicated plans will include the most desirable version of Plesk 12.5. Older dedicated servers may have Plesk 9 or 10. Windows Shared plans are hosted on Plesk 11.5 servers.
📄️ Designing with Web Fonts - Dreamweaver CS6
Web fonts have become an important part of many web designers' workflows. Dreamweaver CS6 adds support for web fonts through the new Web Fonts Manager. See how to use the Web Fonts Manager to add, manage, and apply web fonts throughout your sites.
📄️ Directory Listing Denied, This Virtual Directory Does Not Allow Contents to Be Listed
Are you seeing this error message when trying to view your site?
📄️ Enable/Disable WordPress Plugins using Database
If your WordPress admin login page is only showing a blank screen, it could be due to an issue with one or more plugins that have been installed. This will usually happen if you install a plugin that is not compatible with the currently installed theme. It can also occur if the installed WordPress version has recently been updated as plugin developers don't constantly update plugins to keep up with WordPress security updates.
📄️ What Do I Need to Do When I Receive an Email Regarding Disk Usage?
To provide outstanding hosting for all our Shared Hosting customers, we proactively monitor our servers' health. This alerts us to any hosting accounts that impact a server's performance and negatively affect other hosting accounts on the server.
📄️ DNS Glue
* Private Name Server
📄️ DNS Tab in Plesk Admin Panel
This tab allows you to control how DNS is handled by the Windows server. If all of the DNS zones are to be hosted by other servers and you do not want this one to handle zone delegations, which would be the process of telling your registrar which DNS servers are authoritative for your domain name, you could select to set up the server as a Slave DNS server here.
📄️ DNS Testing and Troubleshooting Guide
This advanced guide is designed to teach how to check a domain’s DNS configuration using leafdns.com, for example, and resolve common DNS errors either at the registrar or in cPanel/WHM.
📄️ Do I Need A Dedicated Server?
* Overview - Dedicated Hosting
📄️ Do I Need a VPS?
* Overview - VPS Hosting
📄️ Do I need to do anything with my certificates if I change servers or IPs?
You will use the same certificate codes, but the SSL must be reinstalled on your new server or IP.
📄️ Do You Need Help with FTP? We Have Step-by-Step Articles and Videos for Various Programs.
FTP (KB articles and videos)
📄️ Document Root Changes
Updating the document root folder of a domain name changes the actual location of a site's files. Your primary domain uses the public_html folder by default. Please note that there is no real benefit in changing the current addon domain's document root unless it is strictly for "visual purposes" or if it's required for site development. If it's not really required, it is better to keep the current document root to prevent breaking the site.
📄️ Domain Concepts
* Domains Series
📄️ Domain Control Panel - Password Reset
Have you recently signed up with HostGator? Are you planning to manage your domains with us? If so, congratulations!
📄️ Domain Expiration Protection: What You Need to Know
* Domain Functions
📄️ How to Navigate the Domains tab Overview Menu
* Domain Functions
📄️ Registering a Domain Name with HostGator
* Domain Functions
📄️ Domain Order Validation
* Domain Registration
📄️ Domain Reseller Options
HostGator offers multiple options for our customers interested in becoming a domain reseller. A free eNom domain reseller account can be ordered by any customer with a Reseller package, a VPS or a Dedicated Server. A free ResellerClub account is available for any HostGator customer with a Reseller package.
📄️ Domain Status Prohibited for Transfer
Understanding your domain’s transfer status can help you stay in control of your website and prevent unwanted changes. If you're in the process of transferring your domain—or just checking on its current state—you might come across unfamiliar status codes. These codes can often be found in your Account Manager or a RDDS lookup and provide important details about your domain’s current condition.
📄️ How to Transfer a Domain from your Squarespace to HostGator
There were changes that occurred on September 7, 2023, Squarespace acquired all domain registrations, and it is associated with customer accounts from Google Domains. If you have previously managed a domain with Google Domains, you would now manage your domains with Squarespace. You can Transfer a Domain from your Squarespace to HostGator.
📄️ Troubleshooting Your HostGator Domain: Here's Why It’s Down
* Domains Series
📄️ Dreamweaver CS5 & CS5.5 Guide
* Dreamweaver CS5 & CS5.5
📄️ Dreamweaver, WordPress Direct, Excite, XSite publishing
These programs work well for publishing to your primary domain name, but it can be tricky to publish to an addon or subdomain name.
📄️ Using the Domains Tab in Your Customer Portal
Easily take control of your domains with HostGator. The Domains tab in your Customer Portal gives you direct access to the essential management tools, allowing you to manage both domains registered with us and those registered elsewhere. In this article, we will walk you through how to access and view your domains, update your WHOIS information, manage your domain addons, lock and unlock your domain, configure your name servers, update your DNS, and so much more — all in one place.
📄️ E-Commerce in Weebly
As we upgrade our Customer Portal to an optimized and easy-to-use design, you may find some hosting products and/or services no longer available. Due to this update, Weebly is no longer offered by HostGator for new signups. If you currently have the service, there will be no change to your Weebly website.
📄️ Easy Way to Customize Our Website Templates
Although this article is intended for beginners, you must know how to use FTP to upload files. For information on FTP and how to use it, please refer to the following articles:
📄️ Ecomdash Overview
Ecomdash is an eCommerce management platform that helps online sellers automate daily operations.
📄️ eCommerce Addons vs. Hosting Plans
Introducing our eCommerce addons! The eCommerce and eCommerce Plus addons allow an elevated level of ease and customization for the many business owners that host their sites at HostGator.
📄️ Edit Reseller DNS Zone Template
This feature of WHM allows you to apply a set of default DNS records every time you create a new account.
📄️ Email Attachments
Our servers have the following limits for emailing file attachments (although, keep in mind the recipient's server may have different limits on what they will accept):
📄️ Email Client Setup Overview
What is an Email Client?
📄️ Email Notification for Quotas Over the Limit
Note: For performance purposes, cPanel does not immediately check and send notifications. Warnings and suspensions may not occur till several hours after the notification limit is reached. At this time, cPanel will only send out notifications for the highest warning level reached.
📄️ Email Setup for Outlook 2003
Microsoft Outlook 2003 is part of the Microsoft Office 2003 Suite. However, this third-party email client is available for purchase and available to the public.
📄️ Email Setup for Outlook 2016/2019
This will guide you on how to configure your Email Account with %%Brand%% on Microsoft Outlook 2019. The process is similar to Outlook 2016 with a few changes in UI.
📄️ Email Client Troubleshooting
This article discusses troubleshooting steps for email applications or what is commonly referred to as email clients. Some of the more popular mail clients are Outlook, Mac Mail, Gmail, Thunderbird, etc.
📄️ Enable Professional Email Settings for Third-party Email Clients
* Professional Email Overview
📄️ Enable SiteLock SMART Scan
SiteLock is a website security service that uses a SMART scan (SiteLock Secure Malware Alert and Removal Tool) to identify and fix vulnerabilities that hackers could exploit proactively. This helps protect your website from malware, data breaches, and other online threats, ensuring a safer experience for your visitors.
📄️ Enable SiteLock TrueShield and TrueSpeed
TrueShield and TrueSpeed are available on all SiteLock plans. These solutions simultaneously protect your website from malicious traffic and deliver your content to legitimate visitors faster via the global content delivery network (CDN) that uses servers around the world.
📄️ How to Setup FTP on New VPS & Dedicated Hosting Servers
This article will explain how to set up FTP on a VPS and a Dedicated server.
📄️ Error: Hostname Not Resolved to an IP Address
If the DNS for your hostname is not set up correctly, you may receive an email saying something similar to this:
📄️ Exporting a MySQL Database via phpMyAdmin
* Import
📄️ Exporting and Importing Emails through Webmail
HostGator offers Roundcube, a webmail application where you can view and manage your email accounts.
📄️ FAQ: Secure Socket Layers
Secure Socket Layers (SSL) Gator
📄️ File Management and Remote File Access in Plesk
We've installed an application to our domain, but suppose we have a file we want others to be able to access and do not want to upload it via the WordPress uploader.
📄️ File Manager Getting Started
* cPanel
📄️ File Transfer Protocol (FTP) Articles
FTP stands for File Transfer Protocol, and is a commonly used method of transferring files from your home or office computer to your web server. A wide variety of programs use FTP, including web design software, HTML editors, site builders, and stand-alone FTP programs.
📄️ Frequently Asked Questions
In order to quickly provide you with the answers you need, we have gathered solutions to our most common inquiries in this knowledge base article. It will be updated regularly to reflect the most relevant information.
📄️ FTP Getting Started
What is an FTP?
📄️ Generic Top-Level Domains (gTLDs) Overview
* Generic Domains
📄️ Get More from Your Dedicated Server
* Overview - Dedicated Hosting
📄️ Getting Started (GS): What is Dreamweaver CS5?
* Dreamweaver CS5 & CS5.5
📄️ Getting Started with Ecomdash in WordPress
Ecomdash is a helpful tool for online sellers, providing daily operations automation, saving time, and increasing efficiency. This article will cover the following:
📄️ Gmailify
Why Should I Use Gmailify Instead of an Email Forwarder?
📄️ GoDaddy Private Name Servers
This article will assist you with making the changes detailed in step one of the following article series for domains registered at GoDaddy:
📄️ goMobi from Enom
This article only applies to customers that have purchased goMobi from Enom instead of HostGator.
📄️ Google - New Authentication Requirements for Email Senders
Starting on February 1, 2024, a new set of guidelines for bulk email senders will be implemented as per Google's initiatives to provide supplementary security measures against email threats, such as email spoofing and email spam. Email senders who are sending more than 5,000 messages per day to Gmail accounts must adhere to the new authentication requirements discussed in this article. Email senders must follow these guidelines to ensure normalcy in email delivery to and from email platforms.
📄️ Google Workspace (Formerly G Suite) Email Migration
* Google Workspace
📄️ Google Workspace (Formerly G Suite) Email Walkthrough
Google Workspace allows users to manage their domain mail on Google mail servers. This article will walk you through how to create and access new email addresses from the Google Workspace Admin Console.
📄️ Google Workspace (Formerly G Suite) Setup Part 1
* Google Workspace
📄️ Google Workspace (Formerly G Suite) Setup Part 2
* Google Workspace
📄️ Google Workspace (Formerly G Suite) Tools Overview
* Google Workspace
📄️ Google Workspace (Formerly G Suite) Troubleshooting
HostGator includes tools to automatically set up Google Workspace; however, if errors still occur after this, a number of things could be the cause. This article contains troubleshooting and advanced configuration information for the DNS records and additional features which are available in Google mail to help users transition or correct errors that may have occurred after initial setup.
📄️ What is Google Workspace (Formerly G Suite)?
* Google Workspace
📄️ Defining a New Site - Dreamweaver CS5
* Dreamweaver CS5 & CS5.5
📄️ Creating New Documents - Dreamweaver CS5
* Dreamweaver CS5 & CS5.5
📄️ Adding Structure to Text - Dreamweaver CS5
* Dreamweaver CS5 & CS5.5
📄️ Managing Assets - Dreamweaver CS5
* Dreamweaver CS5 & CS5.5
📄️ Placing Images on the Page - Dreamweaver CS5
* Dreamweaver CS5 & CS5.5
📄️ Creating Links in Dreamweaver CS5
* Dreamweaver CS5 & CS5.5
📄️ Understanding Style Sheets (CSS) - Dreamweaver CS5
* Dreamweaver CS5 & CS5.5
📄️ Controlling CSS from the Property Inspector - Dreamweaver CS5
* Dreamweaver CS5 & CS5.5
📄️ Using Live View and CSS Inspect - Dreamweaver CS5
* Dreamweaver CS5 & CS5.5
📄️ HostGator Domains FAQs and Resources
* Domains Series
📄️ Guide to Invoices
This article will go over where to find your invoices, read if an invoice is paid or unpaid, and then read an invoice based on the product type, like addons, domains, and hosting plans.
📄️ Guide To Managing WordPress With Softaculous
The WordPress Manager in Softaculous allows users to configure their WordPress websites without logging in to their dashboard. This article discusses the functionalities available in the WordPress Manager.
📄️ Guide to Publishing a WordPress Page or Post
* Overview
📄️ Guide to Troubleshooting SSL
An SSL is a secured cryptographic protocol for authenticating and encrypting data and communication over a network. Most online users tend to search and click on sites with HTTPS on them because they feel safer on sites encrypted with SSL, which keeps their sensitive information, such as payment details and passwords, safe. That's how important SSL certificates are. Plus, that lock icon and HTTPS in the browser's address bar will look cool on your website!
📄️ Guide to Using Google Workspace with an External Domain
* Google Workspace
📄️ Guide to WordPress Block Editor
* Overview
📄️ Adding or Changing Your Trusted Phone Number
Want to safeguard your digital life? Your trusted phone number is your secret weapon! It’s like a personal bodyguard for your online accounts. By linking it to your account, you’re adding an extra layer of protection, making sure only you can access your private information. It’s a simple step that can make a big difference.
📄️ Compatible Technologies With HostGator
* Linux
📄️ How to Change Your Primary Domain in HostGator
To change your primary domain, you will need to rename the domain linked to the root directory of your hosting account. If you have a Shared hosting plan with cPanel, VPS hosting, or a Dedicated hosting account, HostGator can help change your account's primary domain name.
📄️ HostGator - How to Purchase YITH WooCommerce Plugins
* YITH Overview
📄️ Jetpack - Create WordPress and Account Setup
You may have encountered the Jetpack plugin before, as it is one of the premier plugins created by Automatic, the team that designed WordPress.com. Jetpack gives WordPress sites a powerful boost with features that streamline the management and performance of your site. As a plugin, Jetpack brings some of the essential features of WordPress.com to your self-hosted WordPress sites - a single solution for some of the most needed functions of any website. No matter where you host your WordPress site, you can use Jetpack - all you need is a free WordPress.com account to connect to.
📄️ Jetpack Plan Cost Comparison
You have probably seen the Jetpack plugin before, as it is one of the premier plugins created by Automattic, the team that designed WordPress.com. Jetpack gives WordPress sites a powerful boost with features that streamline the management and performance of your site. As a plugin, Jetpack brings some of the essential features of WordPress.com to your self-hosted WordPress sites - a single solution for some of the most needed functions of any website. No matter where you host your WordPress site, you can use Jetpack - all you need is a free WordPress.com account to connect it to.
📄️ Home Tab in the Plesk Control Panel
* Introduction to Plesk
📄️ HostGator Domain Registrars
HostGator currently uses multiple domain registrars - Enom, Launchpad, and Public Domain Registry (PDR). A single control panel, the Customer Portal, was also created where you can manage most domain names.
📄️ HostGator Email - Getting Started
* Table of Contents
📄️ 如何获取并启用您的免费 SSL 证书
* 购买 SSL
📄️ HostGator Free to Paid Professional Email
As HostGator continues to find ways to take your email experience to the next level, you can now discover the full range of features in our Professional Email service with our free trial version.
📄️ HostGator Pro Migration: Important Information to Know for a Smooth Migration
* Migration Overview
📄️ HostGator Softaculous Auto-Script Installer
* Overview
📄️ HostGator Style for cPanel
To provide the best possible experience in web hosting, some features were removed or moved from cPanel. The HostGator cPanel default theme, Jupiter, gives cPanel a new look that provides an easy-to-use format with features grouped into categories that makes it easier for new users to find the tools they need while not losing the familiarity and feel of navigation for experienced users.
📄️ HostGator Website Builder Tutorials
As we upgrade our Customer Portal to an optimized and easy-to-use design, you may find some hosting products and/or services no longer available. Due to this update, The HostGator Website Builder is no longer offered by HostGator for new signups. If you currently have the service, there will be no change to your product or service.
📄️ HostGator Website Builder
* Overview
📄️ HostGator Website Migrations
* Migration Overview
📄️ Hosting Comparison Chart
* Comparison Chart
📄️ Hosting Comparison Feature Summary
* Comparison Chart
📄️ Hosting Parameters in Plesk
* Introduction to Plesk
📄️ Hosting Price Chart
If you are on an introductory or discounted hosting plan rate, you will remain at that price until the hosting plan renews. The hosting plans will then renew at their regular price, as shown in the charts below.
📄️ How Can I Check the Status of My Domain Name Purchase or Transfer?
HostGator allows you to easily register, transfer, and manage your domains through a single-user interface called the Customer Portal.
📄️ How Can I Install an SSL Certificate? - Plesk
* WHM Install SSL
📄️ How Can I Merge Two Billing Accounts?
Managing multiple accounts can be challenging and confusing, especially if each account has different hosting products and domains, not to mention the different passwords you need to remember! HostGator provides you with the ability to merge your HostGator accounts into a single account to make
📄️ How Can I Pay for Hosting During Sign Up?
* Payment Methods
📄️ How Can I Prevent Compromise?
* Prevent Compromise
📄️ How Can I Set Up Webmail to Go Directly to RoundCube
Webmail is a useful feature provided by cPanel. It allows you to access and manage your emails through your browser as long as you have an internet connection. This article provides instructions on how to set up webmail to access Roundcube directly.
📄️ How Can I Transfer My Domain to HostGator?
* Domain Functions
📄️ Viewing Disk Space and Bandwidth Usage for Shared Account
If you want to check the amount of disk space used or how much bandwidth you use, you can use the tools available in your HostGator control panel.
📄️ How Can My Domain Name Get Sniped?
HostGator cannot guarantee protection from domain name sniping; no one can.
📄️ How CodeGuard Backups Work
* CodeGuard Overview
📄️ How CodeGuard Restores Work
* CodeGuard Overview
📄️ How Do I Cancel My Account?
As we upgrade our Customer Portal to an optimized and easy-to-use design, you may find some features, hosting products, and/or services no longer available. As part of this update, if you have questions about your hosting products or services, our Support team is available 24/7 via phone or chat.
📄️ How to Change Name Servers with Other Registrars to Point to HostGator
* Changing Name Servers
📄️ How Do I Change My Website's MX Record?
* Set up MX records
📄️ How do I clear my web browser's cache?
Each time you first visit a website through your browser, it is cached (stored). Because of cache, website files (media file types, such as videos and images, CSS, JavaScript, etc.) do not have to be retrieved anew from the site's hosting account each time you click the Back or Forward buttons.
📄️ How Do I Create a cPanel Account?
Before creating a new account, you must create a package in WHM.
📄️ How to Create or Delete a MySQL Database or User
* cPanel
📄️ How do I Create and Delete a Cron Job?
* cPanel
📄️ How do I Create and Remove an Addon Domain?
Addon domains are secondary domains hosted on your hosting plan. Addon domains typically have their distinct website.
📄️ How Do I Create Email Accounts in cPanel?
* cPanel
📄️ How Do I Deny an IP Address Access?
Do you want to stop someone from visiting your website? The cPanel allows you to block a specific IP address.
📄️ How do I Get and Use SSH Access?
* WHM & cPanel
📄️ How Do I Get My Domain Reseller Account?
ResellerClub Accounts
📄️ How Do I Get the 30-day Money Back Refund?
We're sorry to see you go. Please let us know if we can do anything to make it better.
📄️ How to Identify Your Domain Registrar
* Domains registered on or after November 2023 are registered with Network Solutions.
📄️ How Do I Know Which WordPress Plugin Is Right for Me
WordPress is an open-source content management system (CMS) written in PHP and uses MySQL databases to build blogging and e-commerce portfolio websites. One of the things that makes WordPress a powerful platform is the use of plugins.
📄️ How Do I Log into the Web Host Manager (WHM)?
* Overview
📄️ Setting Private Name Servers as Default to All Accounts in WHM
* WHM
📄️ Managing Domains - HostGator
* Domains Series
📄️ How do I point my existing domain to HostGator?
* Migration Overview
📄️ How Do I Purchase an SSL and What Type Is It?
Secure your website and gain a competitive edge with SSL certificates. In this article, we will discuss SSL certificates, why they are important, and the benefits of using them. SSL certificates encrypt data transmitted between a website and a user's web browser, enhancing the protection of sensitive information and building trust online.
📄️ How Do I Renew My Domain Name?
* Domain Functions
📄️ How Do I Update My Name Server IPs?
How to Update Name Server IPs on a HostGator Domain Name
📄️ How Do I Upgrade My Account to a Better Plan?
You can upgrade your hosting account at any time. There is no contract to keep you in your current hosting plan.
📄️ Using Third-Party SSL Certificate
This article will walk you through the process if you've decided to use an SSL certificate from a different provider other than HostGator.
📄️ Are There Traffic Limits on My Website?
HostGator does not impose any limits on the number of visitors your website can receive. However, there are practical limits associated with the CPU and RAM available to your server.
📄️ How often are Backups performed?
HostGator's automatic backup service runs once a week on a random day, and each run overwrites any previous backups. Only one week of backups is kept at a time. Each hosting package has a different backup policy, as outlined in this article:
📄️ How to Access and Modify CodeGuard
* CodeGuard Overview
📄️ How to Access phpMyAdmin from cPanel
The phpMyAdmin tool supports a wide range of operations with MySQL and can be accessed via cPanel or Plesk.
📄️ How to Access Webmail - Plesk
* cPanel (direct link)
📄️ How to Access your Emails through cPanel
* cPanel (direct link)
📄️ How to Activate Weebly for a Domain or Subdomain
* Overview
📄️ How to Add and Manage Domains & Subdomains in Plesk
This article discusses how you can manage your domains within your Plesk control panel.
📄️ How to Add Audio to WordPress
Audio files are often used for Podcasts. They include: .mp3, .m4a, .ogg, and .wav files.
📄️ How to Add/Remove an Email Account
By default, cPanel comes with one primary email account. Instead of using the default email account, we strongly recommend setting up a new email account using the steps below.
📄️ How to Adjust Email Quota in cPanel
When creating email accounts in cPanel, users can set the email quota (mail storage) for each email account. It can also be adjusted manually if a user expects an influx of incoming emails or is about to exceed the allotted quota.
📄️ How to Associate Files or Folders to Installation with Softaculous
Softaculous allows you to select additional files or folders and associate them with your script install. This list will be used to back up the files or folders and clone functions.
📄️ How to Back Up a Database - Plesk
Plesk now offers a quick way to generate a database backup through its control panel. You will now be able to save a copy of your database and download it to your computer.
📄️ How To Bulk Import Manual Installations With Softaculous
To bulk import script installations to Softaculous:
📄️ How to Cancel my Domain Name
* Domains Series
📄️ Changing DNS Zones (MX, CNAME, and A Records) in cPanel
* Customer Portal
📄️ How to Change Domain Ownership
* Domain Functions
📄️ How to Change File Permissions in Plesk
* Plesk Introduction
📄️ How to Change GoDaddy Name Servers
While HostGator cannot modify name servers at third-party registrars on your behalf, we can provide instructions on how to do so. Here's how you can change your name servers at GoDaddy.
📄️ How to Change Name Servers with Name.com
While HostGator cannot modify DNS at third party registrars on your behalf, we can provide you with instructions on how to do so. Please also note that these instructions may change without us knowing. Here's how you can change your DNS at Name.com.
📄️ How to Change Name Servers with Register.com
While HostGator cannot modify DNS at third-party registrars on your behalf, we can provide you with instructions on making the changes. Below are the steps in changing your DNS at Register.com.
📄️ Changing Name Servers with Wild West Domains
While HostGator cannot modify DNS at third party registrars on your behalf, we can provide you with instructions on how to do so. Here's how you can change your DNS at Wild West Domains.
📄️ How to Change Permissions (chmod) of a File
Permission can be very important when it comes to hosting your website. Permissions can allow our server computer to write and edit your files. Along with that, some files need to be protected from writing and editing as a security measure.
📄️ How to Change the Password of an Email Account
You can make changes to your email account through cPanel. The instructions below will guide you through changing your email password within cPanel.
📄️ How to Change WHM Password
* Overview
📄️ How to Change Your WordPress Login Username
There are several options for creating a new username in WordPress if you do not want to use its default login username. This article discusses the different methods on how to change the WordPress username.
📄️ Checking Service Status and Server Info - WHM
This tutorial will show you how to check the server status of various services and find other information about the server in WHM.
📄️ How to Configure CuteFTP
* Obtain & Install
📄️ How to Configure Dreamweaver for FTP
* Obtain & Install
📄️ How to Configure FileZilla
* Obtain & Install
📄️ How to Configure FTP Voyager
* Obtain & Install
📄️ How to Configure HostGator’s Professional Email in Outlook
Do you use HostGator's Professional Email but prefer Outlook's familiar interface? You can easily configure your Professional Email account to work seamlessly within Outlook. This guide will help you through the step-by-step process of setting up IMAP or POP and SMTP for your HostGator Professional Email on your Outlook desktop application.
📄️ How to Configure SiteLock SMART/DB Scanner
The SiteLock Secure Malware Alert and Removal Tool Database (SMART/DB) Scanner scans your website databases on-demand and cleans any malware automatically. For this scan to connect, you will need the same FTP account you used to connect your SMART scan. For instructions on enabling your SiteLock SMART scanner, please visit the following article.
📄️ How to Configure SSL to Work with SiteLock CDN
To configure SSL with SiteLock effectively enhances your website's security and performance. HostGator offers services like SSL Certificates with SiteLock, which are essential in safeguarding your site and encrypting data. However, proper configuration is vital, as conflicts can arise between SSL settings and the SiteLock CDN and firewall.
📄️ How to Configure WinSCP
* Obtain WinSCP
📄️ How to Configure WS_FTP
* Obtain & Install
📄️ How to Configure your WordPress Coming Soon page
While you're in the process of building your WordPress website, we want to make sure that you have the option to enable the "Coming Soon" page functionality. The Coming Soon webpage is a temporary landing page for your WordPress website that you can enable using the HostGator plugin within your WordPress Dashboard.
📄️ How to Connect Your Domain to Website, Email, and Hosting
* Domain Functions
📄️ How to Copy a Database in phpMyAdmin
* Import
📄️ How to Create a Backup of Installation with Softaculous
It is a known fact that backups are essential in a website. If you used Softaculous to install a script, WordPress, for example, you could also use Softaculous to create a backup of your website. This article discusses how to generate a backup and download a copy of the backup of your install using Softaculous.
📄️ How to Create a Server Backup in Plesk
To manually create and download a server backup in Plesk:
📄️ How to Create a Staging Website with Softaculous
Once your website is live, you will get to a point where you want to update the design or functionality. Softaculous offers you the ability to create a duplicate of your existing website so that you can test out changes before you commit to making them to your live site.
📄️ How to Create an Autoresponder
* cPanel
📄️ How to Create an FTP Account in cPanel
* cPanel
📄️ How to Create and Manage Email Accounts - Plesk
* cPanel
📄️ How to Create and Manage User Roles - Plesk
You can configure how much access each type of user has on your hosting subscription. Follow these steps to do, create, and manage User Roles:
📄️ How to Create Blacklists
An email blacklist is a list of Domains and IP addresses that are suspected of sending spam emails. The email blacklist protects users from spam emails and decreases unwanted emails. You may use Spam Filters to create a "blacklist" and block unwanted emails. With this tool, you can flag and filter out spam as it comes into the server.
📄️ How to Create Email Accounts - Plesk
* cPanel
📄️ How to Create/Delete an Email Forwarder in cPanel
* cPanel Forwarding
📄️ How to Create/Edit/Delete a File Using the File Manager
You will need to have a basic understanding of navigating the File Manager to complete these tasks. If you are unfamiliar with the File Manager and how to navigate it, check out our Navigating the File Manager article or watch the video below.
📄️ How To Delete a Backup With Softaculous
Backups are very important in a website. If you created a backup using Softaculous but would need to delete an old copy of your backup due to disk space issues, for example, you can do so via the Softaculous application. This article will guide you in deleting your old backup using Softaculous.
📄️ How To Demo a Script Before Installing With Softaculous
You can use several applications to create a website, and you may find it confusing which among them you should use. Wouldn't it be awesome to view how a website would look before actually installing it? This article discusses how to use the demo functionality of Softaculous. We will use WordPress as an example.
📄️ How to Download a Home Directory Backup
* Full Backup
📄️ Download and Restore MySQL Database Backup
* Full Backup
📄️ How to Drop Tables from a Database in phpMyAdmin
This article will walk you through how to drop or permanently delete tables from a database in phpMyAdmin. Please note that this process will delete the table and everything in it.
📄️ How to Edit Your .htaccess File
The .htaccess is a configuration file that modifies how a website works in an Apache server.
📄️ How To Enable SiteLock SMART PATCH Scan
The SiteLock SMART PATCH Scan feature runs alongside the SMART scan and can patch any vulnerabilities within your site files, themes, and/or plugins. While this feature gives you more time to manage and make the updates yourself, it is strongly recommended that you update your website components when newer versions are available.
📄️ How to Execute PHP in .html Files
It is highly recommended that you never allow HTML pages to handle PHP or SHTML automatically because this forces all of your HTML pages to be processed by the server first. Instead, please rename your files to .php or .shtml whenever possible.
📄️ How to Find and Install Applications - Plesk
* Overview
📄️ How to Find the URL of a File
If you want to share a web file with friends or the public, you first need to determine the path of the file.
📄️ How to Fix Error After MultiPHP Update
* Overview
📄️ How to Fix the Critical Error on Your WordPress Website
A critical error message similar to the one below is what you want to get immediately fixed.
📄️ How to Fix the Internal Server Error in WordPress
The 500 Internal Server error is not always due to WordPress. It can be caused by other issues on the server as well. This article addresses the common causes of WordPress's 500 Internal Server errors.
📄️ How to Import a MSSQL Database - Windows Shared
This process cannot be done via the MSSQL client. Instead, it must be completed inside of the control panel using these steps:
📄️ How to Import Emails to HostGator's Professional Email
* Professional Email Overview
📄️ How to Import Google Workspace Emails to Professional Email
This guide will walk you through the step-by-step process of importing your valuable email data from your Google Workspace to your Professional Email account, ensuring a smooth transition and maximizing efficiency.
📄️ How to Import WordPress or Apps into Softaculous
This article will show you how to import your installation to Softaculous. We will use WordPress installation as an example. There are two ways you can import your installations into Softaculous:
📄️ How to Import your MySQL Database
* Import
📄️ Configuring Servers - WHM (Part 1)
* Overview - Dedicated Hosting
📄️ Configuring Servers - WHM (Part 2)
* Overview - Dedicated Hosting
📄️ How to Install an SSL Certificate via WHM
* WHM Install SSL
📄️ How to Install Drupal With Softaculous
This article will assist you in installing Drupal with Softaculous.
📄️ How to Install Google Tag Manager
Thank you for choosing our Pro PPC Team to build and manage Google Ads for your business! We’re excited to start building performance. To track phone calls that resulted from your Google Ads campaign, we’ll need you to set up and install Google Tag Manager on your website.
📄️ How to Install Joomla With Softaculous
This article will guide you with the following.
📄️ How to Install WHMCS
* WHMCS Guide
📄️ How to Install WordPress Manually
* Manual Installation
📄️ How to Install WordPress with One Click
* Manual Installation
📄️ How to Install/Uninstall WordPress Plugins
There are two ways to install a WordPress plugin via the WordPress dashboard, either by plugin search or plugin upload. You can also manually install it into the plugins folder of your WordPress site via FTP.
📄️ cPanel icon Settings via Feature Manager
The feature manager allows you to disable/enable icons inside each client's cPanel. Once you build a feature list, you should edit the client's package and add the new feature list.
📄️ How to Log In and Preview - Plesk
* Overview
📄️ How to Log into cPanel Directly
Do you need help finding your cPanel login information or URL? This article will discuss how you can log directly into your cPanel using your server's IP address, server hostname, or domain name. This method will require you to log into cPanel using your cPanel username and password.
📄️ How to Log in to cPanel
* Overview
📄️ How to Log into Webmail
* cPanel (direct link)
📄️ Logging Into WordPress With HostGator
WordPress, being the most popular platform used to create 42% of websites, allows its users to create posts, add pages, use various themes/plugins, manage their shopping cart, and access additional features through its own dashboard. Using your HostGator WordPress login, you can get access to your dashboard and make the necessary updates on your website.
📄️ How to Make a Website
* Build a Site
📄️ How To Manage Databases With the Webadmin - Plesk
* Database Overview
📄️ How to Manage DNSSEC for your Domain
DNS Security Extension (DNSSEC) is a protocol created to verify the authenticity of DNS response data. Its primary function is to ensure that responses from a DNS server are exactly what the zone administrator intended. While it does not address every possible threat, DNSSEC is a crucial building block in ensuring data security, not only within the DNS but also within all the applications and services built on it.
📄️ How to Manage Optimized WordPress Email Accounts
In November 2023, the Customer Portal underwent an upgrade, which resulted in the conversion of the Optimized WordPress (OWP) hosting plan to a Shared Hatchling hosting package. As a result, new signups for the OWP hosting plan are no longer available. If you need further information about the changes in the OWP hosting plan, we suggest you visit the Optimized WordPress Overview article.
📄️ How to Manage Files with CuteFTP
* Obtain & Install
📄️ How to Manage Files with Dreamweaver
* Obtain & Install
📄️ How to Manage Files with Filezilla
* Obtain & Install
📄️ How to Manage Files with FTP Voyager
* Obtain & Install
📄️ How to Manage Files with WinSCP
* Obtain WinSCP
📄️ How to Manage Optimized WordPress FTP Accounts
As of November 2023, with the recent upgrade of the Customer Portal, the Optimized WordPress (OWP) hosting plan was converted to a Shared Hatchling hosting package. As a result, the OWP hosting is no longer available for new signups. To understand the changes in OWP hosting, we recommend visiting the Optimized WordPress Overview article.
📄️ How to Manage Optimized WordPress
In November 2023, the Customer Portal had an upgrade resulting in the conversion of the Optimized WordPress (OWP) hosting plan to a Shared Hatchling hosting package. Due to this change, new signups are no longer available for the OWP hosting plan. If you need to understand the changes in the OWP hosting plan, we recommend visiting the Optimized WordPress Overview article.
📄️ How to Manually Install WHMCS
To manually install WHMCS:
📄️ How to Move Domains between HostGator Accounts
* Domain Functions
📄️ How to Navigate Through File Manager
File Manager is a quick and easy way to navigate your files in your HostGator hosting account. You can upload, download, and delete files all from within the File Manager.
📄️ How to Obtain Additional Support for WordPress
WordPress is an open-source project, which means it is developed by a community of developers worldwide and is available to use at no cost. Everything, from the documentation to the code itself, was created by and for the community.
📄️ How to Obtain Dreamweaver
* Obtain & Install
📄️ How to Obtain SmartFTP
* Obtain & Install
📄️ How to Obtain WS_FTP
* Obtain & Install
📄️ Optimizing MySQL Database Using phpMyAdmin
* Optimize Database
📄️ How to Optimize a WordPress Installation
* WordPress
📄️ How to Order SiteLock
What is SiteLock?
📄️ How to Park a Domain on an Addon Domain
A parked domain is the additional domain hosted on your hosting account, displaying the same website content as your main domain.
📄️ How to Password Protect One File
This is an advanced design tutorial. If you are a beginner, we recommend using the How to Enable HostGator Directory Privacy Protection guide. This feature allows you to password-protect specific folders on your website, ensuring that only authorized users can access them.
📄️ Pointing My Domain to HostGator When Using DNS Elsewhere
While it is sometimes preferable to use DNS servers other than HostGator's, we recommend that you change your domain's name servers to those we provide so that our servers can manage your DNS for you automatically. Typically, you would use other name servers if you currently have many DNS records set up elsewhere and only wish to use HostGator for certain services. Otherwise, it is better to point the nameservers to HostGator and manage the DNS here.
📄️ How to Reboot Your VPS/Dedicated Server
Restarting your container can occasionally be useful for installations or major configuration changes; however, it is not recommended that container restarts be performed frequently, as this can cause more harm than good.
📄️ How to Remotely Connect to the MySQL Database
* Connect via Script
📄️ How To Remove an Installation With Softaculous
This article discusses how to remove a script installation with Softaculous. We will use WordPress as an example. We recommend creating a backup of your WordPress website before proceeding with this action.
📄️ How to Remove Multiple Payment Methods from My HostGator Account
* Customer Portal - Manage Credit Cards
📄️ How to Rename a Database in phpMyAdmin
* Import
📄️ How to Repair a Broken Database
* Optimize Database
📄️ How to Request Domain Ownership
* Domain Functions
📄️ Anonymous FTP Access Set Up and Requirements
* cPanel
📄️ How to Set Up Composer With HostGator
HostGator provides the information about Composer below as a courtesy. Please remember that this is not something our Support agents can further assist you with. If you require assistance or have questions, look into Composer instructional guides or online forums.
📄️ Website Builder - How to Link an Image to Your URL When Shared on Social Media
Sharing your website on your social network pages is one way of advertising your brand. How about adding an image preview to that website link? That will give that "visual kick" and entice those on social media to visit because of how your website looks and makes people wonder what you're offering. It will boost traffic and attract potential customers to your website and social media.
📄️ How to Throttle Outgoing Email With PHPList
HostGator's email policy states that shared and reseller customers should only sending out a maximum of 500 emails per hour. You can view this email policy at the following URL http://www.hostgator.com/mailpolicy.shtml.
📄️ How to Transfer Files Using Dreamweaver
* Obtain & Install
📄️ How to Transfer Files Using WS_FTP
* Obtain & Install
📄️ How to Transfer Files with CuteFTP
* Obtain & Install
📄️ How to Transfer Files with FileZilla
* Obtain & Install
📄️ How to Transfer Files with FTP Voyager
* Obtain & Install
📄️ How to Transfer Files with SmartFTP
* Obtain & Install
📄️ How to Transfer Files with WinSCP
* Obtain WinSCP
📄️ How to Transfer a Google Workspace (Formerly G Suite) Account
* Google Workspace
📄️ How to Transfer a Domain from HostGator to Another Registrar
* Domain Functions
📄️ Migrating WordPress Blog from One Host to Another Host
The information provided below is for reference only. Please note that HostGator Live Support agents cannot troubleshoot migration issues involving custom coding and scripting errors.
📄️ How to Uninstall a WordPress Site
Understanding how to uninstall your WordPress site is helpful if you decide to start a fresh or completely remove your website. In this article, we will walk you through on how to uninstall your WordPress site.
📄️ How to Unsubscribe Email Notifications in Softaculous
You will learn how to disable email notification within Softaculous with these easy steps.
📄️ How to Unsubscribe via PayPal
One of the payment options available in the customer portal is setting up a PayPal Billing Agreement to renew your account automatically. However, to cancel that automatic payment, you have to cancel it from PayPal's website or mobile app. While we cannot cancel any PayPal subscriptions for you, we can provide you with instructions on doing this.
📄️ Updating WHOIS Information - HostGator/eNom
Most domain names purchased from HostGator can be managed within the Customer Portal. However, there are also many long-time customers who still manage Enom domains within their Registry Rocket accounts. If a domain purchased from HostGator does not appear in the Customer Portal's Domains section, you may need to manage the domain via Enom's Registry Rocket.
📄️ How to Update WHOIS Information for Your HostGator Domain
* Domain Functions
📄️ How to Upload a File Using the File Manager
You can upload your files directly through cPanel using the File Manager. File Manager is a web interface that allows you to manage all files associated with your account.
📄️ How to use FTP via Windows Explorer
Microsoft has developed an easy way for you to connect and upload files to your website. This guide will walk you through connecting to an FTP account using Windows Explorer.
📄️ How To Use GZip
GZip is an application for compressing files. It is a helpful tool, especially when creating a backup of your files and downloading it to your local computer. HostGator shared servers support using GZip; however, it is important to note that this is not the same as mod_deflate.
📄️ How to Use SpamAssassin
SpamAssassin is an anti-spam tool that helps filter unwanted messages and works for all of the email accounts in your cPanel. It can be set to mark spam messages so they are easy to notice. You can also choose to configure SpamAssassin to automatically delete any emails marked as spam.
📄️ How to Use SpamAssassin - Advanced
Apache SpamAssassin can be highly customized to suit different scenarios and environments. This article provides links to information and tools which will be useful for advanced SpamAssassin users.
📄️ How to Use the Backup Manager - Plesk
* Full Backup
📄️ How to Use the File Manager - Plesk
* cPanel
📄️ How to Use the SiteLock Trust Seal
This article is intended for customers who already have a SiteLock account. If you do not have SiteLock yet, please refer to the following article for instructions on adding this service to your account.
📄️ How to Use Web FTP / browser-based FTP
It is possible to use some file manager clients, such as the File Manager on any Windows PC.
📄️ Whitelist Your IP in cPanel for Remote MySQL Access
* cPanel
📄️ Whitelisting IP Address - Windows Dedicated
* cPanel
📄️ .htaccess Guidance
The .htaccess file is a special Apache file that adjusts the way your website behaves. You can edit the existing .htaccess file on your site, or you can create a new text file in any directory and name it .htaccess.
📄️ I Already Canceled My Hosting, Why Am I Being Contacted to Pay?
Did You Follow the Proper Cancellation Procedure?
📄️ Making DNS Changes to the Domain Bought from HostGator
This article will address how to manage a domain's DNS within cPanel and manage the name servers in the Customer Portal.
📄️ I Cannot Signup Online, or I Cannot Create a New Account
We apologize for any difficulties you may be experiencing and want to assist you in creating an account.
📄️ I Created an Addon Domain, Why Did it Say Subdomain Added?
Help! I added an addon domain, but cPanel said a subdomain has been created.
📄️ I Didn't Get My Welcome Email or Have Since Lost It. How Can I Have It Resent?
The welcome email contains your site's IP address, name servers, control panel login, and getting started information and will be from sales@hostgator.com.
📄️ How Do I Use My SSL Certificate?
* Overview
📄️ I Purchased My Domain Name from HostGator. How Do I Log in to that Account?
* Domains registered on or after November 2023 are registered with Network Solutions.
📄️ I thought the billing manager is free. Why do you want $25?
HostGator no longer offers a free WHMCS license. You can purchase a WHMCS license directly from https://whmcs.com.
📄️ I Want to Buy One Dedicated IP and Make it Shared
Yes, it is possible to purchase a dedicated IP address and make it shared.
📄️ What Do I Need to Know when Purchasing my Own SSL?
The following details are important to keep in mind when preparing to purchase an SSL certificate:
📄️ Test Article for Translated Images
HostGator account manager domains tab
📄️ Important DNS Update
* Private Name Server
📄️ How to Customize a Directory with Indexes
Indexes can stop people from seeing a list of all your files in a folder (the Index of/ page that appears when you do not have an index.html file.)
📄️ Inode Usage
An inode is a data structure used to keep information about a file on your hosting account. The number of inodes indicates the number of files and folders you have. This includes everything on your account: emails, files, folders, and anything you store on the server.
📄️ Install ClamAV
Note : ClamAV can impact both CPU usage and disk read and write speeds. It is not recommended to use clamd as a service on a VPS, only on a low traffic dedicated server.
📄️ Installing an Application in Plesk
* Introduction to Plesk
📄️ Installing DotNetNuke 6.1.3 using WebMatrix
DotNetNuke is a widely used open source CMS for building web sites and web applications on the Microsoft Web Platform.
📄️ Internal Email is not being Received
If you cannot receive mail from yourself by sending from a form or from a subaccount but can receive mail from everywhere else, it is usually because you are or were hosting your mail on a third-party server. In this case, you may want to check your MX records and email delivery method (email routing) to make sure you have the correct settings.
📄️ Internal Server Error Help, 500 Error
This article will discuss the commonly known causes of the 500 Internal Server Error and the general troubleshooting steps in resolving them.
📄️ Introducing: The Plesk Control Panel
* Introduction to Plesk
📄️ Introduction to Plesk Administration
Plesk is a web server control panel, and is developed and maintained by Parallels. Its primary purpose is to manage servers that provide web hosting services. Managed services include:
📄️ How to Enable Domain Privacy
* Domain Functions
📄️ Learn cPanel
We've compiled a list of videos that provide step-by-step tutorials in navigating and using the applications and functions within cPanel.
📄️ Links on WordPress All Redirect Back to Home Page
Are the links or webpages on your WordPress site redirecting to the home page instead of showing the page requested? If that is the case, you'll need to check a few things on your end. So, here we go!
📄️ Linux Dedicated Server, What Do I Get?
* Shared/Reseller
📄️ Linux Shell Basics
Here are some basic commands to help you get started with Linux Shell commands.
📄️ Local, Backup, and Remote Mail Exchanger
This setting tells HostGator how to handle your incoming emails. We recommend using Automatically Detect Configuration. However, we sometimes need to change this setting to make all emails arrive.
📄️ Logs & Statistics in Plesk
* Introduction to Plesk
📄️ How to Set up your MX (Mail Exchange) Record
* Set up MX records
📄️ Mail Policy and Limits
Shared Hosting Mail Limitations
📄️ Manage AutoSSL in WHM
This article will cover the Manage AutoSSL feature for WHM with the following topics:
📄️ Manage DNS Records with HostGator
* Domain Functions
📄️ Manage DNS Zones in WHM
* cPanel
📄️ Managing an Installed Application in Plesk
* Introduction to Plesk
📄️ Managing Multiple User Logins for WordPress
This article will address creating user accounts in WordPress and how to assign them with different roles. The following topics will be discussed in-depth:
📄️ Managing SSL Certificates in WHM
Secure Socket Layer (SSL) Certificates are used to facilitate encrypted connections between the client and the server. The certificate is used to authenticate a public key that is generated by the server. The key is used on both ends of the connection to encrypt and decrypt the packets before and after they are sent between the server and the client, thus providing a secure connection between the two.
📄️ Managing Your Database With Applications
* Database Overview
📄️ Managing Your HostGator Account: Updating Primary Contact, Email, and Domain Ownership
At HostGator, ensuring your account's contact information is current is crucial for maintaining security, particularly during business transitions or when the need arises to give someone else the authority to manage your account.
📄️ Merchant Accounts
What is a Merchant Account?
📄️ Microsoft 365: Countries Approved for Purchase
Microsoft 365 Logo
📄️ Microsoft 365 Renewal Rates
Office 365 logo
📄️ Migrate Contacts and Calendars to Microsoft 365
Microsoft 365 logo
📄️ mod-deflate
In Linux systems, mod_deflate can compress HTTP content before it is served to the client; this results in faster network transfers.
📄️ Monitor Your Server's Status
The WHM allows you to check your server's current status and all services running.
📄️ Moodle and PHP Versions
Moodle is a Course Management System (CMS), also known as a Learning Management System (LMS) or a Virtual Learning Environment (VLE). It is a free web application that educators can use to create effective online learning sites.
📄️ More Resources for Plesk Administration
* WHM Install SSL
📄️ Multiscreen Preview - Dreamweaver CS5
* Dreamweaver CS5 & CS5.5
📄️ WHOIS Information Says "Adam" or "Does Not Have My Information"
If you have an older domain registered with HostGator, you may find that the WHOIS information displays "Adam" or states "Does not have my information". This typically occurs with domains that were manually registered. In contrast, newer domains should not reflect this information.
📄️ My Domains Are Not Resolving
If you have a new domain name or website that is not resolving, here is a checklist to ensure everything has been done correctly.
📄️ My Mail Is Being Rejected
User reputation is a vital factor for making sure that an email message sends successfully. To help maintain it, following the best practices in sending emails is strongly recommended.
📄️ New Account Sign Up
Signing up for new services with HostGator is fast and easy! This article will discuss the typical new user signup processes for the following services:
📄️ New Customer Portal Frequently Asked Questions
HostGator is committed to providing our customers with the best products, services, and support. As a technology and product innovator, HostGator can provide its customers with innovative products and services designed to complement their existing businesses. HostGator serves customers ranging from individual freelancers to Fortune 500 companies in more than 200 countries. With updates to our platform, we offer the same great products and an expanded product portfolio supported by award-winning technology and support to help you achieve your dreams.
📄️ New Portal Experience
We’re excited to announce the upgraded HostGator Customer Portal!
📄️ nTLD (gTLD) Cross Brand Promotion
HostGator is proud to announce that we are teaming up with Domain.com to bring nTLDs to our customers!
📄️ NVMe Dedicated Hosting Getting Started
* Overview - Dedicated Hosting
📄️ NVMe VPS Hosting Getting Started
* Overview - VPS Hosting
📄️ Obtaining and Installing CuteFTP
* Obtain & Install
📄️ Obtaining and Installing FileZilla
* Obtain & Install
📄️ Obtaining and Installing FTP Voyager
* Obtain & Install
📄️ Obtaining and Installing WinSCP
* Obtain WinSCP
📄️ WHMCS Obtain/Request Free License
WHMCS provides complete client management, billing, and support. You can utilize WHMCS to manage your web hosting business and any related businesses you may have, such as web design or consulting.
📄️ Microsoft 365: Initial Login and Password Reset
Microsoft 365 logo
📄️ Microsoft 365: Quick Starts Library
Microsoft 365 logo
📄️ Microsoft 365: Setting Up Desktop Office Apps
Microsoft 365 logo
📄️ Open New Ports
What is a port?
📄️ Optimize and Free Up Hosting Disk Space
Disk space refers to the amount of space available on the server for storing the content of your website. Your website's content comprises images, databases, videos, files, pages, emails, etc. You have complete control over how your disk space is organized. Your website's files, including your logo, photos, blog posts, JavaScript, PHP, and CSS files, will be stored in this storage area. This means the disk space contains all publicly accessible information and the files required to run your website.
📄️ Optimize CPU Resource Usage
* Optimize CPU
📄️ Optimized WordPress (OWP) Hosting Plan Changes FAQs
What is changing about the Optimized WordPress Hosting Plans?
📄️ Optimized WordPress Overview
HostGator upgraded the Customer Portal to an optimized and easy-to-use design to provide you with more convenient and straightforward ways of managing your account. Please visit the Customer Portal Overview article to learn more about the new Customer Portal and its features.
📄️ Order Management - Warehouse
To manage orders, you must first set up your shipping system. Warehouses are vital for tracking and managing inventory.
📄️ Client Settings - Outlook, Eudora, Thunderbird, Mac, iPad, Phone
Email sent to your HostGator account is received by the same server that hosts your website. You can use any email client to log into the server and receive, manage, and send mail. Your domain's MX Records must be successfully connected to HostGator for this to work appropriately.
📄️ Page Cannot be Displayed Error
Is your website showing this error page?
📄️ How Do I Update the PHP Version on my Site?
* Overview
📄️ Our PHP Modules
These modules are currently installed on all servers (Linux and Windows), except as indicated below.
📄️ PHP Settings in Plesk
* Introduction to Plesk
📄️ PHP Settings that Cannot be Changed
* Overview
📄️ phpinfo
* Overview
📄️ About phpMyAdmin
* Database Overview
📄️ Please Read before Creating an Addon Domain
Addon domains are handled similarly to subdomains in the file structure listed in your file directory. However, the addon domain URL appears like a primary domain. In general, nothing that happens in your addon domain's files or DNS should affect what goes on with the rest of your domains.
📄️ Plesk File Manager: Basic Linux File Permissions
* Introduction to Plesk
📄️ Plesk File Manager Overview
* Introduction to Plesk
📄️ Plesk Getting Started
The series of articles below are designed to get you started with the Plesk Control Panel.
📄️ HostGator Plugin: Yoast Local SEO for WordPress
* Yoast Overview
📄️ HostGator Plugin: Yoast News SEO
* Yoast Overview
📄️ HostGator Plugin: Yoast WooCommerce SEO
* Yoast Overview
📄️ Pointing Your Domain to SquareSpace
Many Hostgator customers order service from Squarespace to build and host their website.
📄️ POP3 or IMAP with SSL
This article discusses how to set up your email's incoming and outgoing mail servers with SSL.
📄️ Pre-installed WordPress Plugins Guide
WordPress is one of the most popular blogging platforms used by newbies and professional developers. It comes with pre-installed plugins, allowing you to begin customizing your website the way you want.
📄️ Preferred Backup Configurations for Dedicated and VPS Systems
Introduction
📄️ Problems with Spoof, SPF
What is email spoofing?
📄️ Professional Email - How to Configure IMAP/POP on Third-Party Apps
* Professional Email Overview
📄️ Professional Email - How to Order and Manage (Post-Purchase)
* Professional Email Overview
📄️ Professional Email - How to Set up and Create an Email Account
* Professional Email Overview
📄️ Professional Email Product Overview
* Professional Email Overview
📄️ Providing Your VAT Registration Number
* Is Tax Included?
📄️ What is a public_html folder?
The public_html folder is the document root for your primary domain name. This is where you put all website files you want to appear when someone types your main domain (the domain name you provided when you signed up for a hosting plan at HostGator).
📄️ Quick Answers to Common Support Questions
At HostGator, we are responding to the coronavirus (COVID-19) situation to ensure we meet our customers' needs while providing for the health and safety of our employees.
📄️ Recurring Charges: What You Need to Know
Recurring charges are automatic payments made at set intervals, often linked to subscriptions and bills. To ensure a smooth payment experience, we recommend contacting our Support team via phone or chat if you have any questions or concerns about your recurring payments, especially if you notice an unexpected charge.
📄️ Redirects in Plesk
* cPanel
📄️ Reputation Monitoring
What is it?
📄️ How to Reset your cPanel Password
* Overview
📄️ Reseller Startup Guide
* Overview
📄️ ResellerClub - Getting Started
We now create a ResellerClub domain registration account for every new HostGator customer ordering a Reseller package. You may also opt to sign up for a ResellerClub account directly at https://www.resellerclub.com/domain-reseller/signup-now and keep the * account for free!
📄️ Reset Your Remote Desktop Password
Note: This method requires that you know the current Remote Desktop password; if you no longer recall this password, then please contact us via phone or chat for assistance.
📄️ Restarting Services
This article will explain how to restart services on your VPS or Dedicated server using WHM. Restarting Services is often recommended as a troubleshooting step when a service has stopped or installed new software. While it may sometimes be necessary, it generally is not and has little effect on the server.
📄️ Scheduled Backups
Depending on your hosting type, you may schedule and create your backups. Check the Customer Portal - Manage Packages article to view your hosting packages.
📄️ Service Plans and Subscriptions in Plesk
Service plans allow you to divide your server's resources into smaller parts and describe what resources may be assigned to a subscription. A subscription is a collection of actual resources assigned to a customer account.
📄️ Set Up Global Listing Attributes
Global Listing Attributes allow you to establish default values in your listings. This reduces data entry time since you only need to input the values once. This article will explain how you can set up the Global Listing Attributes in Ecomdash.
📄️ Setting Resource Limits in Plesk
Resource limits allow you to divide your server into smaller portions that you can then assign to users. This is useful for preventing one website from taking up all the resources on your server, and it comes in handy even if you don't plan to resell hosting. In this section, we will set up our new Hosting Plan to allocate the resources for an average website. Start on the "Resource Limits " tab of the Hosting Plan creation page.
📄️ Setting up CodeGuard – Database
* CodeGuard Overview
📄️ Setting up CodeGuard – Site
* CodeGuard Overview
📄️ Setup Custom Error Docs With Plesk on Windows
* Overview
📄️ Setting Up Private Name Servers
Custom nameservers provide a variety of advantages when managing domain names, especially for businesses or individuals with multiple websites or those offering hosting or resold services. Here's a rundown of the key benefits:
📄️ Setting Up Your Domain
* Table of Contents
📄️ Setup Professional Email MX and TXT records
* Professional Email Overview
📄️ Setup Remote Access Key
A Remote Access Key automatically creates scripts for an account, external billing software, and other applications that need to call Web Host Manager to create, remove, or modify accounts. A Perl and a PHP module are available for applications using those technologies.
📄️ Shared Environment vs. Dedicated Environment
HostGator offers a variety of hosting options that can accommodate even the most demanding website.When planning out your website, take some time to consider the appropriate hosting environment. While there may be some cases in which a dedicated server is required, most shared hosting plans have the potential to cover the needs of almost any website, business model, user base and software type as long as the site stays within certain parameters.
📄️ Shared Hosting - Getting Started
* Table of Contents
📄️ Should I Give My Web Developer My Username and Password?
Many times, a web developer will ask for access to your hosting account so that they may setup your website. While this is a legitimate request, you still want to be careful who you give access to and how much access you give to them. As the hosting account owner, you decide who has access to your account.
📄️ Signing Up for Microsoft 365
Due to updates required for our current products and packaging for Microsoft, we are currently unable to offer Microsoft 365 at this time. If you purchased Microsoft Office 365 through HostGator, you can still manage your subscription through the Customer Portal. If you are interested in purchasing a professional email, you can sign-up for Google Workspace.
📄️ Simplified Site Setup in Dreamweaver CS5
* Dreamweaver CS5 & CS5.5
📄️ Single Sign-On
The Customer Portal is your one-stop shop for managing your billing and hosting account. HostGator wants you to easily access your billing system and cPanel without signing in multiple times. With that in mind, the Single Sign-On (SSO) was integrated. The SSO is an authentication functionality that allows a user to log into different systems using one set of login credentials. At HostGator, that's your Customer Portal username and password.
📄️ Site Building Software
One way to build a website is by using a site-building program, such as our HostGator Website Builder. A site building program attempts to simplify creating a website by hiding much of the underlying coding that is required to make a website. For example, instead of writing HTML to create your website, you use the site-building software to create pages, add text to pages, drag and drop components onto the page, all without having to know any coding. Site-building programs are ideal for people who do not know coding and want a simple website.
📄️ Site Security, Ecommerce, SEO, and More
* Table of Contents
📄️ Site-Specific Code Hinting in Dreamweaver CS5
* Dreamweaver CS5 & CS5.5
📄️ SiteLock Activation & Access
What is SiteLock?
📄️ SiteLock on Windows Shared
HostGator partners with SiteLock, the global leader in website security, to protect your website from cyber threats.
📄️ SiteLock Post Clean Steps
HostGator offers SiteLock to help protect websites from malware and malicious attacks. While the SiteLock service handles most monitoring and cleaning of your site, users on the Essentials and Prevent plans must take additional steps to fully restore their website to its pre-infection condition.
📄️ SiteLock Upgrades, Cancellations, and Support
* Overview
📄️ SiteLock Website Security Special Offer
* Overview
📄️ Sites with Google
This guide will help you configure your domain to work with Google Sites and provide you with the Google Workspace MX Destinations if you wish to utilize Google as your email host.
📄️ WHM - DNS Entry Already Exists, Delete First from the Servers
When trying to add a new domain in WHM, you may get an error like the one listed below:
📄️ Special Offers
* Table of Contents
📄️ SQL Connection Strings
A connection string is a sequence of variables which will address a specific database and allow you to connect your code to your MySQL database.
📄️ SSL for Newbies
* Overview
📄️ SSL from Enom
If you are a Hostgator reseller, and you purchase an SSL directly from eNom through your eNom account, you will receive an email that appears to be from Hostgator saying you can retrieve your SSL certificate from registerpdq.com, however this is incorrect.
📄️ Starting a Website for Beginners
Starting a website can be very simple. There are essentially just three main components to every website.
📄️ Determine Your Needs - Reseller Startup Guide
Part 1 of 9 of theReseller Startup Guide
📄️ Change Your DNS - Reseller Startup Guide
Part 2 of 9 of theReseller Startup Guide
📄️ Create Packages - Reseller Startup Guide
Part 3 of 9 of theReseller Startup Guide
📄️ Create Your Client's Web Space - Reseller Startup Guide
Part 4 of 9 of theReseller Startup Guide
📄️ Uploading Your Web Site - Reseller Startup Guide
* Overview
📄️ Note These Useful Links - Reseller Startup Guide
Part 6 of 9 of theReseller Startup Guide
📄️ Get More From Your Reseller Hosting Account
Part 7 of 9 of theReseller Startup Guide
📄️ Get Help - Reseller Startup Guide
* Overview
📄️ Step 9: Manage Your Billing - Reseller Startup Guide
Part 9 of 9 of theReseller Startup Guide
📄️ Subscription Permissions in Plesk
Setting permissions on a Hosting Plan allows a non-privileged user to make administrative-level changes that only affect a single subscription at a time. This can include various hosting features such as SSL support, Perl or Python language support, and the ability to install software from the Application Catalog. You can choose to allow as much or as little as you like. If you are planning to resell your web hosting, you may want to make some of the more advanced features into add-on packages. Even if you are planning to host only one website, though, you should still make sure as few features are enabled as are needed to run your site, to reduce any security risks.
📄️ Suspending/Unsuspending Accounts
With WHM, you can suspend and unsuspend cPanel accounts. This capability allows account owners to disable subordinate cPanel accounts without deleting the account or content within it.
📄️ Switch to WHMCS with Ease
HostGator no longer offers a free WHMCS license. You can purchase a WHMCS license directly from https://whmcs.com.
📄️ Website Crawl Settings - Microsoft
By default, Microsoft sets its crawl rates and times based on the load sensed from your server. If you are experiencing bandwidth-related server load issues, such as too many requests too quickly, you may want to reduce how often Microsoft and other search engines crawl your site. Too many requests on your site in a very short period can cause your site to load slowly and even cause load issues on the server. This is especially true of very busy websites or poorly or inefficiently coded websites.
📄️ The Different Types of Domain Locks Explained
Domain locks provide protection for a domain name against unauthorized transfers and modifications.
📄️ HostGator Customer Portal Preview
At HostGator, we are committed to helping you succeed in your online business and have an enjoyable web hosting experience with us. As part of this commitment, we have upgraded to a new billing and support system that enables you to easily manage all aspects of your HostGator account.
📄️ The New SiteLock Dashboard FAQs
SiteLock
📄️ How to Transfer .UK Domains: Guide to Changing the IPS Tag
Transferring .UK domains (for example .UK /.CO.UK /.LTD.UK /.ME.UK /.ORG.UK) to a new registrar is straightforward but requires careful attention to detail. One critical step is updating the IPS Tag. This unique identifier ensures that .UK domains are securely transferred to the new registrar. Follow this guide to ensure a smooth transition and avoid common pitfalls during the domain transfer.
📄️ Transferring a Domain vs. Changing Name Servers
As a website owner, it is important that you understand the difference between transferring a domain and changing name servers to manage your online presence effectively. This guide will help clarify the key distinctions between these two processes, enabling you to make informed decisions when managing your domain.
📄️ Migrating Web Content, Files and Databases
* Migration Overview
📄️ Troubleshooting Common WordPress Login Issues
Have issues with your WordPress login page? Can't seem to access your WordPress dashboard? These can be frustrating, especially when you want to update your WordPress site quickly.
📄️ Unable to Access my Old Account
Do you have a HostGator account that you're attempting to access? Has it been a while since you accessed your HostGator Customer Portal, and you know you're using the correct email address and password? But, alas, you're still unable to log in. If you're experiencing this issue, your account has been deactivated due to inactivity.
📄️ Unable to Make a Payment/Payment Errors
* Payment Methods
📄️ Understanding Domain Life Cycle
* Domains Series
📄️ Understanding the Move & Access Tab in HostGator Domains Tab
Every domain is associated with an owner who has the legal authority to manage permissions and grant access rights for the domain within the account. These management roles can be reorganized or delegated through specific options provided in the Move & Access tab. This functionality allows the domain owner to move the domain to another account, add specific users with defined access levels, or enable all users in the destination account to manage it for streamlined collaboration.
📄️ How to Lock or Unlock a Domain
* Domain Functions
📄️ Updating Name Servers at FastDomain
While HostGator cannot modify domains at third-party registrars on your behalf, we can provide you with instructions on how to do so. Here's how you can change your domain name servers at FastDomain.
📄️ Updating WordPress
WordPress can bring such reliability to your website that you may easily forget that it is an actively maintained platform and is in constant development. WordPress releases regular updates to its software, including security patches, and even provides the tools to quickly and easily update your site to the most recent version.
📄️ Upload Your Site - Expanded Hosting Startup Guide
* Table of Contents
📄️ How to Create a URL Redirect
* cPanel
📄️ URL Redirect Methods, Forwarders
There are several ways to redirect or forward a URL:
📄️ Using Databases Overview
* Database Overview
📄️ Using DKIM & SPF With Third Party DNS
DKIM & SPF records are important for ensuring that your domain is not delivered to your recipients' spam folders or even outright rejected. HostGator currently enables these by default for all cPanel accounts. Third-party DNS providers may require you to add these DNS records manually.
📄️ Using Fluid Grid Layouts - Dreamweaver CS6
* Dreamweaver CS6
📄️ Video Tutorial Library
* Video Tutorial Library
📄️ Video Tutorials Embedded in Articles
* Video Tutorial Library
📄️ View Domain Names
With the upgraded Customer Portal, you can view and manage your domains, whether they are registered with HostGator or not. Domains that are not registered with HostGator will appear as "external domains" under the Domains tab. To use these "external domains" as addon domains in your account, you must first connect them to your HostGator servers. For more information on how to do this, please refer to the following article.
📄️ VPS and Dedicated Hosting Scope of Support
Managing your VPS (Virtual Private Server) or Dedicated Hosting plan can sometimes feel challenging, especially when technical issues arise. The important thing is to know how to handle your account and when to reach out to us for help.
📄️ VPS General Information
* About VPS
📄️ VPS Getting Started
* About VPS
📄️ VPS Hosting Guide
* About VPS
📄️ Webmail Settings and Options
Once logged into webmail, you will have several options available for individual users.
📄️ Website Builder Basic Style Tools
As we upgrade our Customer Portal to an optimized and easy-to-use design, you may find some hosting products and/or services no longer available. Due to this update, Website Builder is no longer offered by HostGator for new signups. If you currently have the service, there will be no change to your product or service.
📄️ Website Builder - E-Commerce
As we upgrade our Customer Portal to an optimized and easy-to-use design, you may find some hosting products and/or services no longer available. Due to this update, The Website Builder is no longer offered by HostGator for new signups. If you currently have the service, there will be no change to your product or service.
📄️ Website Builder - Adding New Pages to Your Website
As we upgrade our Customer Portal to an optimized and easy-to-use design, you may find some hosting products and/or services no longer available. Due to this update, Website Builder is no longer offered by HostGator for new signups. If you currently have the service, there will be no change to your product or service.
📄️ Website Builder - How To Choose a Website Template
When it comes to getting started with using the HostGator Website Builder, you will need to select the template to use for your new website. This article will go over the process of how to select and apply a template to your Website Builder. Make sure to take the time to select the right template! Trust us; it will save you time down the road.
📄️ Website Builder - How to Set Up an Online Store
Please note that we're always working to improve our builder. We suggest that you watch this video, although the interface, menus, and icons may look different from your current editing experience. However, the functionality described will be similar.
📄️ Website Builder - How To View Traffic Statistics for your Website
As we upgrade our Customer Portal to an optimized and easy-to-use design, you may find some hosting products and/or services no longer available. Due to this update, Website Builder is no longer offered by HostGator for new signups. If you currently have the service, there will be no change to your product or service.
📄️ Website Builder - Managing Plans
As we upgrade our Customer Portal to an optimized and easy-to-use design, you may find some hosting products and/or services no longer available. Due to this update, The HostGator Website Builder is no longer offered by HostGator for new signups. If you currently have the service, there will be no change to your product or service.
📄️ Website Builder - Password Protection
As we upgrade our Customer Portal to an optimized and easy-to-use design, you may find some hosting products and/or services no longer available. Due to this update, The HostGator Website Builder is no longer offered by HostGator for new signups. If you currently have the service, there will be no change to your product or service.
📄️ Website Builder - Store Confirmation Emails and Importing Products
Please note that we're always working to improve our builder. We suggest that you watch this video, although the interface, menus, and icons may look different from your current editing experience. However, the functionality described will be similar.
📄️ Website Building Software
* Build a Site
📄️ Websites & Domains Tab in Plesk Control Panel
* Introduction to Plesk
📄️ Weebly Getting Started Guide
* Overview
📄️ Weebly - Guide to Settings and Publishing
* Themes & Layouts
📄️ Weebly - Themes and Layouts
* Themes & Layouts
📄️ Weebly Tutorial Walkthrough
* Themes & Layouts
📄️ Weebly Upgrade Button Troubles? Switch to WordPress AI Builder
* Adding Content
📄️ Weebly vs. WordPress
Guide to selecting the right Builder
📄️ Welcome to SiteLock - An Intro to SiteLock Account
* Overview
📄️ What are my Name Servers?
* Domain Functions
📄️ What are some of the things I get with a VPS?
* Shared/Reseller
📄️ Managing Linux Dedicated Server
* Shared
📄️ Managing Reseller Hosting Account
* Shared
📄️ Managing Shared Web Hosting Account
* Shared
📄️ Managing VPS Account
* Shared
📄️ Managing Windows Dedicated
* Shared
📄️ What does Fully Managed mean?
* Fully Managed
📄️ What does Semi-Managed mean?
* Fully Managed
📄️ What Forms of Payment Do You Accept?
* Payment Methods
📄️ What Happens If My Domain Name Expires?
Domain names, commonly called domains, usually go through four separate stages in their "domain lifecycle." These stages, in order, are active, expired, redemption period, and pending deletion. Upon purchasing a domain name, the length of the active stage is determined by the chosen term. Depending on the top-level domain (TLD), a domain can be bought or renewed for 1 to 10 years.
📄️ What is a Document Root Folder?
The document root is the folder where the website files for a domain name are stored. Since cPanel allows for multiple domain names (addon domains and subdomains), you need to have a unique folder for each domain.
📄️ What is a Favicon?
The favicon , short for "favorite icon," is a tiny logo used in your browser's bookmarks and tabs. Favicons also appear in the browsing history section of Google Chrome, making it easier for you to manage your browser.
📄️ What is a Package?
A package is a collection of preset specifications which define what a user or domain may have access to. By using a package in WHM, you can assign how much space, traffic, bandwidth, disc space, etc., a cPanel account can use, so it won't use up all of your server's resources.
📄️ What is a Subdomain Name & How to Create One
It is not always necessary to register a new domain name when what you already own works perfectly fine. Rather than registering a new domain name, you can always create a subdomain using your existing domain name.
📄️ What is a VPS?
VPS (Virtual Private Server) hosts comprise several isolated server environments hosted on one larger partitioned server. Essentially, a VPS functions as its own independent server, giving each user root access and full control over everything running on their environment.
📄️ What is an Addon Domain?
An addon domain is a fully functional domain that can be created within your control panel. Think of it as having multiple hosting packages sharing the same control panel. You can create email addresses, forwarders, and more — the same way you do for your primary domain. It is an additional registered domain that you can host in the same account as your primary domain. The only difference is that the files share the same control panel and server.
📄️ What is a Parked Domain (Alias Domain)?
* cPanel
📄️ what-is-application-scanning
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📄️ What is Caching and How it Works
Have you ever noticed how a website loads slowly the first time you visit it, then it loads faster when you come back to the website? Well, this is all part of caching. Caching, not cashing.
📄️ CodeGuard Overview
* CodeGuard Overview
📄️ What is DNS?
Are you starting out on your journey to hosting a website and looking for support articles to better understand how DNS records work and how you can manage them yourself within your control panel? For more information about DNS records, please check out the article:
📄️ What is Dreamweaver CS6?
Explore Adobe Dreamweaver, an application web designers and developers use to create websites and applications for use across multiple targets including browsers, devices, and tablets.
📄️ What is ICANN?
ICANN (Internet Corporation for Assigned Names and Numbers) is a non-profit organization founded in 1998 in the United States with the primary goal of promoting a stable, secure, and unified global Internet. It oversees the critical functions of assigning domain names and IP addresses, which are essential for identifying and accessing resources on the Internet.
📄️ What is my EPP Code or Authorization Key?
* Domain Functions
📄️ What Is My Home Directory?
A home directory is a unique directory designated for your usage. It may contain various content, including scripts, symlinks, raw data, configuration files, and the public_html folder. The home directory contains your cPanel username on the server.
📄️ What is My Server Address?
The server address is categorized into two — External Address and Internal Address. You may see your server address in many of our articles in many different ways, as shown in the tables below.
📄️ What is PCI Compliance?
* Are your servers PCI Compliant?
📄️ What is php.ini?
* Overview
📄️ What is Shared Hosting?
A Shared hosting plan is a service in which one physical server hosts multiple websites. The server’s resources are allocated to its many users, so there is a low cost for using this type of hosting. This is the most affordable way of hosting a website for small businesses, especially if it is their first time launching their page online. It allows them to make their online presence without too much hassle with server configuration. As your hosting provider, HostGator will manage your shared server. So you can focus on your business and your website’s content.
📄️ What Is the Difference between a Seat and an Alias?
* Google Workspace
📄️ Differences between Aliases, Addon Domains, and Subdomains
Subdomain
📄️ Domains vs Hosting vs Website
* Domains Series
📄️ What is the Difference Between Linux and Windows Hosting?
When working with hosting accounts, it's important to remember several different operating systems that you can use with your server. Linux and Windows are the two most common operating systems available to HostGator.
📄️ WHM AutoPilot vs. WHM CompleteSolution (WHMCS)
WHM CompleteSolution (WHMCS)
📄️ What is WHM (Web Host Manager)?
* Overview
📄️ What is WordPress?
* Overview
📄️ VPS Operating System
* About VPS
📄️ What Services Does HostGator Provide?
As we upgrade our Customer Portal to an optimized and easy-to-use design, you may find some features, hosting products and/or services no longer available. As part of this update, if you have questions about your hosting products or services, our Support team is available 24/7 via phone or chat.
📄️ Windows Shared Software Program Versions
* Shared/Reseller
📄️ What to Do When CodeGuard Goes Over Quota
This article will provide you with options for dealing with over-quota accounts.
📄️ What Version of PHP Are You Using?
* Overview
📄️ When to Upgrade from Shared hosting to a VPS
* Overview - VPS Hosting
📄️ Where Can I Download a Free FTP Client?
An FTP account is used for uploading and managing files on your website. It is automatically created when you sign up for hosting. You can also create an additional FTP account if needed by following the links below:
📄️ Where Do I Login to My cPanel (Control Panel)?
* Overview
📄️ Where To View Resources for VPS or Dedicated Plans
This article will walk you through viewing the resources for the new VPS (purchased after April 13, 2021) and Dedicated servers (purchased after late November 2020) accounts.
📄️ Transfer Domain Name Registrations to HostGator
* Registering a Domain
📄️ Which Domain Names Can Be Hosted by HostGator?
* Domains Series
📄️ Registering Domain Names and TLD Prices
* Registering a Domain
📄️ WHM Contact Emails
WHM and cPanel notices are sent using the email address specified through the system. These are meant to notify the user of any major changes or updates to WHM or cPanel, such as password changes, package changes, etc.
📄️ WHM Getting Started Guide
* Overview
📄️ WHM Initial Setup for VPS
* About VPS
📄️ WHM Modify an Account
The WHM has a Modify an Account function that allows users to update the cPanel(s) they previously created. This article discusses how you can customize your cPanel's settings via WHM.
📄️ WHMCS Addons
* WHMCS Guide
📄️ WHMCS Guide
* WHMCS Guide
📄️ WHMCS Overview
* WHMCS Guide
📄️ WHMCS Automatic Hosting Setup Failure Troubleshoot
* WHMCS Guide
📄️ WHOIS Information & Domain Privacy
Domain name registrations are considered similar to registering a company because you are required to provide valid and accurate contact information about the domain's owner. You can choose to make information about the owner public or private; however, you must provide accurate, publicly visible contact information. The publicly visible WHOIS directory lists all domain registrations and contact information.
📄️ Why Can't I Log into My cPanel, WHM or Webmail?
Your access to your hosting account, email, and control panel is an important part of your hosting experience. However, what if you suddenly cannot log into your cPanel or WHM or your webmail? It can be challenging figuring that out on your own. Don't fret! This support article will discuss the common reasons why you can't log into your webmail or control panel - cPanel (for Shared and Cloud hosting) or WHM (for Reseller, VPS, and Dedicated hosting). And yes, we will guide you on what you should do to gain access again.
📄️ Why Do I Have to Cancel? Why Am I Still Being Invoiced?
If you are still receiving invoices from us for a service you thought was canceled, then for some reason, we have not received your cancelation request. Or, if we do receive your cancelation request, you did not complete the verification process.
📄️ Why Do I Have to Send Documentation?
We carefully evaluate new accounts to determine high-risk orders. Please do not take it personally if you are asked to verify a new account, as you may have been selected randomly.
📄️ Why Do I Have to Verify My New Order?
Here at HostGator, we take our customers’ financial security very seriously. We carefully evaluate new accounts and strive to ensure accounts are created by valued customers. Please do not take it personally if you are asked to verify a new account, as you may be selected randomly. The ultimate purpose is to protect your financial information and prevent unauthorized charges.
📄️ Why Does My Webmail Show Internal Server Error User Username Is Over Quota cpsrvd?
There may be a time you will encounter an error similar to the image below when logging in to webmail.
📄️ Web Administrator Not Working on Windows Shared Servers
On our Windows Shared hosting, we have two different types of databases:
📄️ Why Doesn't My FTP Password Change When I Change My cPanel Password?
By default, an FTP account is automatically created in cPanel when you sign up for hosting. Thus, you can access this default FTP using your cPanel username and password. However, this is not the case for Addon FTP accounts.
📄️ Using VPS Instead of a Shared or Reseller Package
* About VPS
📄️ Why Update Your WHOIS Information
Maintaining updated contact information for your domain name in the WHOIS database is an important practice. You may not realize it, but there are certain important reasons why you should update this information, especially the Registrant's contact email address for your domain.
📄️ Widget Browser Updates - Dreamweaver CS5
* Dreamweaver CS5 & CS5.5
📄️ Wildcard SSL
* Purchase SSL
📄️ Windows Server Backup
New Windows Dedicated Servers are provisioned with the Windows Server Backup scheduled to create backups daily to the Z
📄️ WordPress Blog Blank Pages
If your WordPress blog is not responding or stalling, this is most likely due to a corrupted theme or plugin. When loading the blog in your web browser, it will continuously load until it times out, or load with a blank page.
📄️ WordPress Command Line Interface
This article covers what the WordPress Command Line Interface utility is, how to read its documentation, and also covers the basic usage of many of its important functions:
📄️ WordPress Error During the API Request
The following error may occur when attempting to view plugins or themes in WordPress:
📄️ WordPress - Heartbeat
* What is Heartbeat? ⤵
📄️ WordPress Home Fix
If the links in your WordPress site show the wrong domain, redirect to another site, or are missing images or styling, this is typically due to an improperly configured URL in the database for your WordPress blog.
📄️ WordPress - HostGator Plugin
HostGator always seeks to make your web hosting experience an enjoyable one. We want to help you achieve your goals when you go online. With this purpose in mind, we integrated your WordPress site into your HostGator control panel. We want to provide you with the convenience of managing your website and control panel without the hassle and bustle of switching to different systems all the time.
📄️ WordPress HTTPS (SSL) Plugin
This article will direct you to resources for using and managing HTTPS connections in WordPress using plugins.
📄️ WordPress - Leverage Browser Caching
If you recently ran a website speed test or want to increase your website's speed, you may have seen or heard the term Leverage Browser Caching. So, what does it mean to Leverage Browser Caching?
📄️ Guide to WordPress Pages and Posts
* Overview
📄️ Guide to WordPress Plugins
* Overview
📄️ WordPress Plugin Settings
A plugin is a packaged set of files designed to extend the functionality of WordPress. These often come as a .zip format file that is uploaded and then enabled from within the WordPress dashboard. Plugins offer custom functions and features so that each user can tailor their site to their specific needs.
📄️ WordPress - SEO Plugins
One of the most important aspects of marketing your website is effective SEO management. There is a WordPress plugin for everything, and SEO is not the exception. Below we've compiled some great resources to help you find the one that will work best for your site.
📄️ Guide to WordPress Themes
* Overview
📄️ Working with CMS Frameworks in Dreamweaver CS5
* Dreamweaver CS5 & CS5.5 Guide
📄️ Working with Subversion and Dreamweaver CS5
* Dreamweaver CS5 & CS5.5
📄️ Working with Text in Weebly
As we upgrade our Customer Portal to an optimized and easy-to-use design, you may find some hosting products and/or services no longer available. Due to this update, Weebly is no longer offered by HostGator for new signups. If you currently have the service, there will be no change to your product or service.
📄️ Workspace Overview - Dreamweaver CS6
* Dreamweaver CS6
📄️ XML Sitemaps
Sitemaps are designed to provide search engines like Google and the Bing Network with a list of a website's pages to include in search results. The Google-developed XML Sitemap is the most commonly recommended sitemap format. You can submit this type of Sitemap directly to search engines to speed up your website's indexing. It's important to update and resubmit it regularly.
📄️ YITH - AJAX Product Filter (WooCommerce)
* YITH Overview
📄️ YITH - Booking and Appointment (WooCommerce)
* YITH Overview
📄️ YITH - Customize My Account Page (WooCommerce)
* YITH Overview
📄️ YITH Gift Cards (WooCommerce)
* YITH Overview
📄️ YITH PayPal Payments (WooCommerce)
* YITH Overview
📄️ YITH - Shippo Shippings (WooCommerce)
* YITH Overview