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How Do I Log into the Web Host Manager (WHM)?

  • Overview
  • cPanel
  • WHM
  • Plesk
  • Customer Portal

The Web Host Manager (WHM) is a control dashboard that allows a user administrative access to the cPanel's backend. To find out more about how awesome WHM is, please visit this article: What is WHM (Web Host Manager)? There are different methods on how to log into your WHM. Please note that WHM is only available for Reseller, VPS, and Dedicated hosting plans. If you're currently on a Shared hosting plan, please visit the following article to log into your cPanel.

  • How to Log in to cPanel

If you're looking for a guide on how to access your webmail, please check out the following article.

  • How to Log in to Webmail

This article discusses the following methods.

  • Method 1: Launch WHM via the Customer Portal ⤵
  • Method 2: Launch WHM via URL ⤵
  • Step 1: Get your server information ⤵
  • Step 2: Access the WHM URL ⤵
  • Step 3: Enter your WHM username and password ⤵

Method 1: Launch WHM via the Customer Portal​

If you're looking for a guide on how to log into your Customer Portal, please visit the How to Log in to Customer Portal article. To log in to WHM:

  1. Log in to your Customer Portal.
  2. Click Hosting on the left-side menu. Customer Portal's hosting tab
  3. If you have a single hosting package in your account, scroll down to the Quick Links section.

If you have multiple hosting packages in your account, locate the hosting package you want to manage on the Hosting Packages page, then click its Manage button. Hosting Packates - Manage button 4. Click the WHM button under your Quick Links. WHM Quick Links

Your WHM will open in a new tab.

Method 2: Launch WHM via URL​

Direct access to the WHM is also an option. You can directly go to your WHM using your server's IP address (for VPS and Dedicated hosting) or server hostname (for Reseller hosting). This method requires you to use your WHM username and password.

Step 1: Get your server information​

To get your IP address:

  1. Log in to your Customer Portal.
  2. Click Hosting on the left-side menu. Hosting tab
  3. If you have a single hosting package in your account, scroll down to the Quick Links section.

If you have multiple hosting packages in your account, locate the hosting package you want to manage on the Hosting Packages page, then click its Manage button. Hosting Packages - Manage button 4. On the next page, click the View link under IP Address. Server Information - View IP address 5. Copy the IP Address shown in the pop-up window. View IP address

Step 2: Access your WHM URL​

We always recommend using a secure connection, "https," to pull up your WHM in your browser. In your browser, enter your IP address or server hostname (from Step 1), followed by either whm or the secure port number 2087. For VPS/Dedicated hosting plans:

https://ip.add.re.ss/whm

or

https://ip.add.re.ss:2087

For example: https://192.123.456.789/whm or https://192.123.456.789:2087 For the Reseller hosting plan:

https://server-hostname/whm

For example: "https://snappy.websitewelcome.com/whm"

Step 3: Enter your WHM username and password​

On your WHM login page, enter your WHM username and password. Please note that the WHM logins are different from your Customer Portal login details. For VPS and Dedicated hosting plans: VPS and Dedicated hosting accounts have WHM root access. Use "root " as your username. Your individual cPanels will have their own separate usernames when you create them within WHM. If this is your first time logging into your WHM, you need to log in through your Customer Portal first, then set up your password once logged into your WHM. If you need to reset your WHM password, you may do so via your Customer Portal's Server Information section. Server Information - Reset Password For the Reseller hosting plan: For Reseller hosting accounts, your WHM username and (temporary) password are in your HostGator Welcome email when you initially signed up for your Reseller hosting. (Please note that you may already have changed your WHM temporary password.) If you need help with your Reseller WHM username or password, please contact HostGator's Support via phone or chat so we can assist you.